> From: Dan Bron > > Ric wrote: > > However to me, the forum discussion of these issues seems to have > > some benefits. Perhaps both could be facilitated by new/edited tickets on > > Trac automatically sending an email to a (possibly new) email forum > > list? > > I might suggest turning this around. Because of J's novelty, we get a > lot of bug reports that turn out to be documented, if counterintuitive, > behavior. I know I've submitted (much more than) my fair share of > those. > > So I suggest we take your idea of a [Jbugs] mailing list, and report > all (non-beta) bugs are to be there, perhaps in a simple format like > "[Jbugs] [engine] Crash when ..." or "[Jbugs] [jhs] Feature request ...." > and > let discussion ensue. > > Verified bugs get added to Trac. Perhaps we nominate a bug curator, > who's soley responsible for recording bugs in Trac and informing the relevant > party. I'll volunteer if you need me. That would certainly address > some of the complexity you outlined:
I think there are significant advantages to having the bugs entered in Trac directly by the reporter where possible - apart from anything it will share the load. However I think there is also value in having a record of spurious bugs too. Once they have been established as spurious, the ticket can be closed as "not a bug". It will then be filtered from the list of Active bugs. Trac bug reporting is currently set up to enable you to assign a bug to a Component. Components map to Addons or areas of the System (eg. Engine, Help docs, JfC ...) Those components are in turn mapped to the responsible person. Once email notification is enabled, that person will be notified that a bug has been logged (and a copy could be sent to the appropriate forum). > Also, I don't think we'll ever convince everyone to stop reporting bugs > on the Forum anyway (newcomers who don't know about Trac, or those who > don't want to bother with a web interface, or who are worried they'd report a > non-bugs, etc), so we'd need the Forum-to-Trac migration process, > anyway. I agree but perhaps rather than have it all one way or the other, both avenues can be available? Logging the bug via Trac might be the recommended/preferred option but one or more users could be appointed as bug admins (they could be called "buggers" ?! ;-) ) who would ensure that bugs reported directly to the forum were also entered in Trac. > Another option is to provide public credentials, so that one needn't > sign up to report bugs; that would remove some complexities and barriers (and > raise other questions). I think there would be a security issue with this, much in the same way as there is with the wiki. You end up with all sorts of junk posted if you do not restrict access. ---------------------------------------------------------------------- For information about J forums see http://www.jsoftware.com/forums.htm
