Hi All,

There are two separate components within Cost of Quality (COQ) and you must
have a complete understanding of both of them for your PMP
Exam<http://www.pm-exam-simulator.com/>.
 One is the Cost of Nonconformance, which is the money (and time) that will
be spent due to the failure of a deliverable from your project.  The other
is the Cost of Conformance. This is the figure that is determined to be
necessary to avoid those failures in the first place.

There are two categories within the Cost of Conformance.  The prevention
costs are those associated with building a quality product or service so
that any errors are within the range that is considered acceptable.  These
usually include the elements of training and equipment.  Also included in
this category is the time and effort required to fully document processes
and to do things the right way.

The other category within the Cost of Conformance is the appraisal costs.
 These are the costs associated with determining the level of quality to
ensure it meets the required standards.  Appraisal costs include things like
inspections and various types of testing that are then evaluated to ensure
the quality expectations are being met.

In our next tip, we’ll take a closer look at the Cost of Nonconformance

Until next time,
Cornelius Fichtner, PMP
The Project Management PrepCast™ -
http://www.project-management-prepcast.com
The Project Management Podcast™ - http://www.project-management-podcast.com

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