Hi All,

In Appendix G, the PMBOK Guide discusses Interpersonal Skills for the
project manager. We are currently reviewing these one by one in our weekly PMP
exam <http://www.project-management-prepcast.com/> tip and we have reached
the last one in the series: Negotiation.

The nature of the role of a project manager makes it essential for them to
have good negotiation skills. There are usually many stakeholders involved
in the project and most projects have team members from different
departments. This usually results in several different points of view which
can sometimes make it difficult to keep the project on track and within the
original scope.

Negotiation skills help a project manager by reaching an agreement or a
compromise of some kind on the issue that may be causing a problem or delay.

There are many negotiation skills that you should be able to use related to
negotiation. These include being able to analyze each situation, being an
active listener and clearly communicating throughout the discussion. It can
be useful to identify the differences between the wants vs the needs of
those involved. Another important focus is to realize the difference between
the positions people have vs the interests and issues directly related to
the project.

Above all, skilled negotiators have the ability to manage the situation so
that all parties involved feel as though they had a say that was taken into
consideration.

Until next time,
Cornelius Fichtner, PMP
President, OSP International LLC
The Project Management PrepCast™ -
http://www.project-management-prepcast.com
The Project Management Podcast™ - http://www.project-management-podcast.com

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