Dear Business Partner, My client is looking for a Salesforce Admin with ServiceMax or SFM. Please share your consultants suitable resumes with me on my ID: [email protected];
Job Title: Salesforce Admin with ServiceMax or SFM Location: Austin, TX Duration: 5+ Months Contract *upon offer, candidates must complete background check and drug test* We are seeking an experienced, high caliber a ServiceMax System Analyst to work as part of the Global IT Sales Applications team. This position is responsible for day-to-day system administration duties, participating in application enhancement, application development, maintenance, and supporting the management of IT projects within the Salesforce/ServiceMax application. Employees act on their strong desire to make a difference, partner with others and put ideas into action. Employees are engaged by a work culture that is team-oriented, fast paced and progressive. Impact this role will have internally: Answers questions from end-users and assist business users in implementing changes for quarterly releases including: testing to ensure accuracy, working with the services organization to assist users in accepting new functions and deploying the new enhancements. Acts as primary application subject matter expert and provide that specialized technical knowledge to contribute to the achievement of business objectives. Assists the business by identifying opportunities for effective use of the application’s technology, developing or configuring requested enhancements, implementing and supporting IT solutions on time and on budget. Performs day-to-day administrative and technical activities in order to support the business users. Evaluates, escalates and coordinates resolution of environment-related issues with appropriate personnel. Provides subject matter expertise for functionality within ServiceMax and staying current on new and upcoming enhancements. Creates functional specifications for systems to meet business requirements. Configures workflow, dashboards, and other application components according to specifications collected from end-users and recommend best practices from application vendors. Configures system settings and options; plan and execute unit testing, integration testing and user acceptance testing, and Coordinating with business users during the requirements definition process. Tests new enhancements and functions to ensure quality. Scripts some unit, system, integration and user acceptance tests. Qualifications: Bachelor's degree in a related field or equivalent years of experience. 2+ years of experience with Salesforce.com (SFDC) Administration for medium to large organization. Proficient in SFDC Administrative tasks: creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Reports, Dashboards, Tasks and Events, Workflows, and Validation Rules. Experience with ServiceMax including SFM (Service Flow Manager) console, and mobile app preferred. Understanding of integration tools and processes. Ability to clearly articulate SFDC best-practices and solution reasoning to the business unit including escalating issues to management when necessary. Must have excellent project and time management skills with the ability to juggle multiple projects/tasks. Self-directed, efficient, with excellent analytical and problem solving skills. Excellent verbal and written skills to effectively communicate technical issues to the business unit. Preferred qualifications: Experience with Apex Trigger, Visual Force, SOQL, Customer Portal & Partner Portal, Apex Data Loader and the Salesforce object model. Experience handling all aspects of case management and platform maintenance. Thank you for your time and look forward to work with you. ______________________________________ Thanks, David Johnson - Sr IT Recruiter MANIFEST Technology Email: [email protected] This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. -- You received this message because you are subscribed to the Google Groups "project managment" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/project-managment. For more options, visit https://groups.google.com/d/optout.
