Dear Business Partner,
My client is looking for a Sr.  SAP CRM Functional Consultant - Must be
Local to MN.
Please share your consultants suitable resumes with me on my ID:
[email protected];

Job Title:            Sr.  SAP CRM Functional Consultant
Location:            Minnesota
Duration:            6+ Months Contract
LOCALS highly preferred !

Required Skills:
Strong expertise in SAP CRM 7 Service, preferably Enhancement Pack 3
Strong expertise in SAP CRM Service Management and its integration with
cross functional areas
Strong expertise in Value based contracts with Billing plans in ERP
Strong expertise in Service Plans, Service Templates and its integration
with Services processes
Strong expertise in Complaints, returns and In house repair process with
logistics integration
Experience in Business Role and UI configuration
Must have excellent communication skills (both verbal and written) and be
able to lead and design sub-processes within CRM
Must be able to write detailed Functional specifications to hand over to
the ABAP developers for Technical Specs and coding
10+ years of SAP experience strongly preferred in ECC/CRM
5+ years of SAP experience in CRM strongly preferred, with at least 2
complete life cycle projects preferably one of which as a CRM Functional
Lead
5+ years of SAP experience in USA strongly preferred

Nice to have skills:
Knowledge on Service request, Service Order, Service Confirmation, Service
Agreements and its integration with Field Service Applications, Logistics
and CATS
Good understanding of Installed Base, Equipment Master and Warranty Master
data
Understanding on Intercompany Billing process for parts and services
Understanding of Service Ticket Management process
Knowledge on Pricing & Pricing Conditions and integration with ECC
Worked with CRM Interaction Center
Worked with PI integration
Worked with Vertex
Worked with Middleware to transfer data between ECC & CRM
Knowledge of Click Software
Understanding of SAP ECC Service component
Knowledge & understanding of the technical objects in ECC & CRM (some
knowledge of ABAP and user-exits, BADI’s, etc. would be very helpful).

Thank you for your time and look forward to work with you.
______________________________________
Best Regards,
David Johnson - Sr IT Recruiter
MANIFEST Technology
Email: [email protected]

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