hi there, We Currently have the following requirement with one of our clients. let me know if you have suitable resources. send in the resumes to [email protected] or you can reach me at 608-237-6750
*Position Title : VOICE Admin* *Location: Madison, NJ * *Duration: 12+months* *Job Description:* *Primary Skills* *a. Expert knowledge on Avaya IPT voice infrastructure Networking and inter related components* *b. Knowledge and experience on voice mail, blackberry, aspect and Avaya contact center systems infrastructure setup implementation and management* *c. Design and architecting skills - Efficient designing and planning of new technologies and driving the implementation.* *d. Expertise in Avaya PBX systems and associated voice mail services* *e. Good Knowledge of Nortel and legacy PBX would be added advantage* *f. Expertise on Contact center Call routing , IVR and voice Performance management.* *g. Good knowledge on ITIL processes, process flows & definitions* *h. Experience in managing international customers and large resource base in onshore and offshore * *i. Good problem analysis, Negotiation, Communication and presentation skills* *Secondary Skills* *a. Escalations and Vendor management handling skills* *b. Skills on Template creation , presentation and documentation* *c. Skills on Network management tools implementation* *d. knowledge on Project management for assisting all Infrastructure Projects* *Certifications: * *1. Nortel /Avaya certification would be added advantage* *2. ITIL Foundation Certified* *Technical Skills Required * · * Hands on experience on Voice technology products.(Avaya)* *• Contact center support* *• Conferencing support* *• Avaya IP Telephony* *• Voice management tools* *• Telecom expense management* Thanks and Regards Teja [email protected] 608-237-6750 -- You received this message because you are subscribed to the Google Groups "project managment" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/project-managment. For more options, visit https://groups.google.com/d/optout.
