*Hi All,*

*Please check and let me know*

*CTI Integration / IVR Implementation*

*Main experience needed: sip/h.323, CTI Integration, or IVR implementation
experience.*

*Experience in financial sector*

*Location: Wilmington, DE*

*Contract through August 2017 *

*Phone / Skype*


*The candidates must have experience with either SIP/H.323, CTI
Integration, or IVR Implementation. *


 -Responsible for the definition, design, construction, integration,
testing, and support of reliable and reusable software solutions,
addressing business opportunities.

- Includes systems analysis, creation of specifications, coding, testing,
and implementation of application programs and data interfaces.

- Requires a previous domain of experience in applications development.

- Responsible for overall application design, including interfaces with
other applications and systems.

- Assures that application designs are consistent with industry best
practices application attributes (including scalability, availability,
maintainability, and flexibility).



SKILLS/EXPERIENCE:

- REQUIRED:

- Understanding of SIP/H.323 protocols, CTI integration experience, IVR
implementation knowledge and a thorough know-how of components involved in
the telephony stack for contact centers.

- 5+ years experience with Financial Services clients

- 3-5 years prior application development experience

- Capital One Experience Desired

- Demonstrated experience with large scale application integration efforts

- Have participated in more than 5 Agile projects

- Communication

- Ability to communicate strategies and processes around data modeling and
architecture to cross functional groups and senior levels

- Ability to influence multiple levels on highly technical issues and
challenges

- Demonstrated experience to influence and coordinate third parties and
suppliers


Thanks

Nikhil Prasad

[email protected]

201-620-9700*130

Apetan Consulting LLC

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