Dear Business Partner,

Hope the day is treating you well !!!!

We are currently looking to fill these urgent position with our Direct
Client. Below is few details on them. Please let me know if you have anyone
who might be interested in the below job opening.

Please feel free to call/mail should you have any questions. Thanks & have
a good day!

*Job Title: Service Now Engineer*
*Work Location: Downers Grove, IL *
*Duration: 12 Months Contract *

*Required:*
*Job Description:*
Total IT experience of 5+ years working within a large enterprise on
implementation initiatives
Minimum 4 years of experience in configuring ServiceNow which involves
various modules, 3rd party integrations and building custom applications,
well versed of ITIL processes.
Strong technical knowledge of ServiceNow modules - Incident Management and
Service Level Management, Problem Management, Change Management, Release
Management, Event Management, Knowledge Management, Service Request, Work
Request Management, ServiceNow Discovery, Software Asset Management, Asset
Management , CMDB , Contract Management
Good hands on knowledge and experience of Angular JS, JavaScript, XML and
XSL stylesheets, web services, Good analytical and debugging skill
Very good verbal and written English communication skills
Effective time management, team handling and organizational skills
Responsibilities
Understand functional, technical, and business requirements and then turn
those requirements into a successful implementation.
Defining event co-relation strategy and rules across all Systems to
co-relate events and eliminate false positives.
Implementation of Event co-relation platform
Event correlation for actionable alerts and CMDB updates enabled through
Capgemini Event Correlation solution
Capture events from enterprise monitoring tools in a single ServiceNow
instance
Definition and Implementation of a service delivery and operations
dashboard showing service status like critical Incident, Availability,
Change Calendar, Blackout periods, Upcoming downtimes, SLAs, Analytics etc
Role based access control for dashboard
Integrated Configuration Management process with Incident, Problem and
Change Management
Auto population of CMDB by integration of existing ServiceNow CMDB with
other tools
ITIL certified or any Onsite experience will be helpful (Optional).



-- 
*Thanks & Regards*
*Ethen Jones*
*Manager - Talent Acquisition*

*Saicon Consultants, Inc.*

*(913) 257-3377 Ext 112 <%28913%29%20257-3377%20Ext%20112> (W)*

*(913) 273-0058 <%28913%29%20273-0058> (F)*

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