Hi,

Here is our Implementing partner Requirement.

Once you feel free please call me or Email me @ [email protected]



*Role : Ecommerce Program Manager*

*Location : Chicago, IL*

*Interview: Phone/ Skype*

*Duration of contract: 1 year*

*Total Experience : 10+ years*



*Mandatory Functional Skills*

*Ability to adapt to a very fluid marketing environment, accept challenges,
and work proactively on marketing initiatives*



*Job Description:*

·         Should have a very strong understanding the importance of data
and process as it relates to the commercial process

·         coordinate both internal and external communication, provide
training to these users, and provide troubleshooting assistance to customer
service teams

·         Successfully deliver programs and projects in alignment with key
parameters

·         Develop & monitor platform-wide Customer Service KPI’s / metrics

·         Establish and manage training programs & resources to support the
eCommerce platform functionality

·         Establish & manage an eCommerce Super User community capable of
delivering internal & end-user training

·         Engage with channel partners and customers for voice of the
customer insights

·         Channel & Manage system enhancement requests

·         Work with Product team & IT to align potential features and
functionality

·         Work with IT to develop, document and revise site design and
facilitate User Acceptance Testing









*Thanks & Regards,*

*Neha Gupta*


*Desk no : 609-853-0818 Ext-2105Fax :   609 799 5746 *

*[email protected] <[email protected]> *


*[email protected] <[email protected]>(www.nityo.com
<http://www.nityo.com/>)*

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