*Hi Professionals,*

*hope you are doing well,*

*we have an immediate openings for the below position, kindly let me know
your interest with your updated resume and expected rate ASAP.*

*Note : Need Genuine Candidates ONLY who can share Passport Number and
Client ID ( Badge ) For below 10 years Profile*

*Role : **PEGA Consultant*

*Location : **Berkeley Heights - NJ USA*

*Visa :  NO H1 Transfers*

*Job Roles / Responsibilities:       *



Responsibility Service Management Accountable for Delivery of Services as
per the defined contract for the multiple projects being managed and
adherence of SLAs as per contract Accountable for Service performance
through definition and management of Metrics and KPIs Work with the Service
Transformation Head to establish SMO Service Management Office with
appropriate roles skills and relevant processes required for Delivery
Responsible for integrating SMO Service Management Office roles within
service delivery Ensure Service Continuity to all services being delivered
and keep the BCP plan uptodateService Tracking Conduct PMR Project
Management Review meetings Ensure incidents and service requests are
handled as per targets and timelines in accordance with the SOP
communicated by the Supervisor Represent the delivery team to provide
updates during Governance meetings like Status Review Monthly performance
Business Review meetings.



*The common question that gets asked in business is, 'why?' That's a good
question, but an equally valid question is, 'why not?'*

*Thanks & Regards*

*Mohd Azhar uddin*

*4229 Lafayette Center Dr., Suite #1625, Chantilly, VA 20151*

*Tel: 703-831-8282 Ext. 2526, Fax : 703-439-2550,*
* Hangouts ID  : [email protected] <[email protected]>*
*Email: [email protected] <[email protected]>
Web: www.canopyone.com <http://www.canopyone.com/>*

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