Please share profile to [email protected] Direct: 925-660-0999
Hi All, Hope you are doing Good!! We have urgent opening for the below role. Please go through the below JD and revert me back with the consultant resumes and contact details. This is Javeed Khan from *MSR COSMOS* and we are in need of *"**Service Now Functional Consultant**".* Eagerly waiting for your response? Position: Service Now Functional Consultant Location: Plano TX Duration: 06+ Months Contract *Note: NO H1B- Visa and EAD OPT’S* *Must Have Skills:* Mandatory Skills Service Now (Functional) *Job Description:* Detailed JD (Pl share the Detailed Description, 1 liner JD will not work) *Job Description:* · Shall be able to execute multiple implementation projects on ServiceNow Non-ITSM modules (ITBM, CSM, HRSD, FSM, SecOps, GRC, etc.) · Work with various levels of management internally and Client organization - Primary responsibility would be to understand business needs and translate into tool requirements · Make presentations to clients on usage of Proposed Solutions and Solution Design · Understand the strategic direction set by management as it relates to team goals · Lead and enrich the team of 3-5 or more functional resources · Use considerable judgment to determine solution and seek guidance on complex problems · Determine methods and procedures on new assignments and collaborate with other team members · Travel to customer location for solution implementation *Duties include:* · Preparing and presenting Business Case/Solution design/Functional Specifications related to Non-ITSM ServiceNow modules · Clearly articulating and documenting business requirements (Requirements Specification) · Assess risks of various solutions and prioritizes competing business demands · Research and analyze market trends for Non-ITSM ServiceNow modules and Custom Applications for continual improvement and identify gap for new product/services · Obtain and analyze business requirements and document solutions · Research new functionality and recommend solutions that deliver customer value · Work with ServiceNow Technical Consultants/Developers to explain the requirements and ensure development is according to specified functional requirements (Functional Lifecycle Testing) *Candidates should demonstrate experience in the following areas:* · Broad IT experience across different business functions (with expertise in at least one of business function) e.g. Finance & Accounting, Human Resource, Customer Service, Administration, Security Operations, etc. · Hands on experience on writing the process documents, process flows and Functional Requirements Specification documents · Asking probing questions to understand and clarify requirements · Feasibility analysis of customer requirements · Confirm whether the requirements will result into Configurations or Customizations · Suggesting on Best Practices related to Configurations or Customizations · Suggesting best suited/alternate ways for achieving required functionality · Prepare detailed documentation on functional specifications and review/finalize same after Rogers review · Validate/Test the functionalities during / or after completion of development · Maintain an interface with business users and other key stakeholders and keep them synchronized with progression · Lead system validation and UAT efforts with client · Communications that clearly articulate solutions and the ability to perform demonstrations in front of customer *Basic Qualifications:* · *3 – 10+ years of experience in consulting and implementation of ITSM and Non-ITSM processes* · *Managing and measuring processes compliance to established policies and procedures, and drive continuous process improvements* · *Candidate should have been involved in the end to end implementation of at least one of the Non-ITSM modules such as ITBM, SecOps, GRC, HRSD, CSM, Virtual Agent, Performance Analytics, etc.* · *Good analytical and communication skills* · *Good client-interfacing skills * · *Expertise in MS Project, Visio, PowerPoint, Excel or other similar tools.* *Preferred Skills:* · *Process Consulting experience in respective business function* · *Closely work with cross functional teams to create operational excellence awareness and influence related functions for its implementation* · *Process Analysis and Measurement - Conduct process maturity analysis of the existing processes and performing gap analysis* · *Understand the capability of existing tools to support the recommended TO-BE process* · *ITIL certification is a plus* · *ServiceNow Implementation certification is a plus (as many as possible from the below list)* - *CIS – Project Portfolio Management* *CIS – Vulnerability Response* ------------------------- Thanks & Regards, *Javeed Khan* Desk: 925-660-0999 [image: cid:[email protected]] Email : [email protected] Website : www.msrcosmos.com <https://apac01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.msrcosmos.com&data=02%7C01%7Cvidhyak%40virtusapolaris.com%7C604e55e43b214a61c81508d487475339%7C0d85160c589944caacc8db1501b993b6%7C0%7C0%7C636282187823813864&sdata=%2BRLJ27jvKVMzZcx5Z%2FVBUmpUZYOAcbjSWY0KAGFYaNI%3D&reserved=0> First ones to run HANA on Azure cloud platforms *SAP Service Partner | Microsoft Gold Partner | Hortonworks & Cloudera Silver **Partner* | *E-Verified* | *WBE Certified.* -- You received this message because you are subscribed to the Google Groups "project managment" group. 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