*Hi Professionals,*
*Role : L2 Production Support (Oracle PL/SQL, UNIX & Windows, shell script )* *Location : Morrisville, NC* *Visa : NO H1 Transfers* *Job Roles / Responsibilities: * *Skills/Experience:* · Extensive Experience in *UNIX & Windows* environment · Experience in *Oracle PL/SQL* and data analysis · Experience in *shell script* · Extensive Experience of batch scheduler like *Ctrl-M* or autosys · Thorough knowledge & working experience of *ITIL* methodologies · Working knowledge of monitoring and support tools like *GENEOS, Splunk & ServiceNow*. · Strong written & verbal communication skills · Highly motivated & proactive team player, detail oriented and ambitious *Job Responsibilities:* · Responsible for monitoring business applications and services as a Level2 Prod support personnel · Responsible for Batch job monitoring and troubleshooting in terms of application and system issues · Handling incident tickets as well as business user calls. · Escalate issues when required to ensure timely resolution · Pro-actively seek to minimize potential application support problems through root cause analysis and monitoring. · Writing and running scripts on DB for adhoc reports, user requests. · Parsing and analyzing data feeds as well as error checking · Change, Deployment activities and Problem management · Participation in the events such as Quarterly Maintenance Windows and Disaster Recovery rehearsals · Resource must also be able to create/maintain documentation related to support activities · Responsible for production stability and Major Incident management (“MIM” *Thanks & Regards* *Mohd Azhar uddin* *Tel: 703-831-8282 Ext. 2526,(M) (315) 543-4232* *Email: [email protected] <[email protected]> * -- You received this message because you are subscribed to the Google Groups "project managment" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/project-managment/CAFp5OXgzDbRvAJe7fgMzLH1N7F2w2jsce5n9Cyi28m2uL_Jnrw%40mail.gmail.com.
