*Hi Professionals,*
*Role : Production Support Analyst ( PL/SQL )* *Location : Richardson - TX* *Visa : NO H1 Transfers* *Job Roles / Responsibilities: * *Skill Description PL/SQL Production Support Experience* Troubleshoot application issues by analyzing data/application/interfaces. - Assist during support hours of operation (9AM to 6PM Central Time) and also during off hours for production emergencies. - Work on Incidents Service requests Problem Records/Tasks and Change Requests within SLA - Respond to and act on Alerts within SLA - Perform level of effort estimates for assigned tasks and change orders. - Identify root causes for technical issues in production. - Develop code updates to fix reported defects. - Provide detailed information to clients as required. - Follow the production support best practices - Comfortable with handling night alerts in shifts *Thanks & Regards* *Mohd Azhar uddin* *Tel: 703-831-8282 Ext. 2526,(M) (315) 543-4232* *Email: [email protected] <[email protected]> * -- You received this message because you are subscribed to the Google Groups "project managment" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/project-managment/CAFp5OXg%2B2bhA%3D3gpASKPymPh6LsNb4TBJ0%2BRqM9XUYwQGfwWUg%40mail.gmail.com.
