Hi Hope you are doing well!
My name is Mohit Sandhu and I am working with Alpha Silicon. We Are Headquartered in Santa Clara, CA serving customers nationwide in the United States. We have the following Job Openings.. *Job Title:* * Service Now - IT Service Management* *Location:* *Chicago, IL ( Onsite day 1)* *Duration:* Long Term Contract *Job Description:* • Strong understanding of overall ITSM process management and Service Now • Experience in working on complex, cross-functional, time-sensitive projects and manage multiple projects simultaneously to meet deadlines • Strong communication and interpersonal skills, particularly interfacing with senior professionals; highly collaborative • Ability to influence and drive team members to make decisions and utilize standardized tools that have been developed for the team’s use • High energy and comfortable with working in a fast-paced environment • Works directly with Project Managers to assist, facilitate and support integration activities within ITSM Service Management team primarily focused on ensuring successful onboarding of Visa Acquired Entities (M&As) from an ITSM perspective as well as ensuring services moving into production are operationally ready. • Assist in defining and maturing the integration processes for Release, Change, Incident, Problem and Knowledge management process. • Build extensive data models and run sensitivity analysis to evaluate the business value of multiple scenarios in terms of IT infrastructure/software usage to determine best possible solution for Visa Technology. • Conduct ongoing analysis of M&A ITSM processes and capture knowledge from existing integration professionals through observation and assessment • Assist product owners with execution of technology strategy, keeping a view of the operating expense impact of key decisions • Utilize advanced knowledge of SQL scripting to run complex queries to extract data from multiple sources and normalize it based on technical discussions. • Assist in the creation of standardized ITSM service now reporting for different stakeholders including executive management • Operate with a fair degree of independence, dealing with senior professional staff and managers • Strong knowledge in Service Now reporting to build reports • Work with Reporting team to build and publish interactive dashboards using business intelligence or tableau tools to help technology leaders understand M&A scorecard and metrics -- Thanks and Regards www.alphasilicon.com Camino Real Santa Clara Town Centre Suite 1047, Santa Clara CA 95050 [image: Image] *An E-Verify Company !!* Mohit Sandhu Talent Acquisition Specialist Phone: +1 (951) 541-2502 Email Id: [email protected] Hangout Id: [email protected] Linkedin Id: www.linkedin.com/in/mohit-sandhu-205910223/ -- You received this message because you are subscribed to the Google Groups "project managment" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/project-managment/CAG_H2ADstO-8OstsG0vw7%2BOnDOB_N%2BoWs5BHk9TtrF%2BPBZLPMA%40mail.gmail.com.
