Hello, Hope you are doing well, We have the below requirement open. Please send me your candidates updated Resume to *[email protected] <[email protected]>*
*Role : Servicenow BA / Servicenow Business Systems Analyst* *Location : Dallas - TX ( Remote )* *Visa : NO H1 Transfers* *Job Roles / Responsibilities: * To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below: • A Bachelor’s degree in computer science or related technical field and 3+ years of related experience. • 2-3 years working experience as a Product Specialist or Business Systems Analyst for ServiceNow • ITIL Foundations Certified v2 or v3 • Demonstrated skills in data management, solving problems and able to work collaboratively within a team or independently. • Strong oral and written communication skills. *Preferred Qualifications*: Candidates with these desired skills will be given preferential consideration: • 5+ years working experience as a Product Specialist or Business Systems Analyst for ServiceNow • ITIL Foundation Certifications This individual will be responsible for understanding the ServiceNow capabilities and working with customers to evaluate how the tool can meet their requirements. Duties and responsibilities include: • Responsible for understanding how ServiceNow is used by our customers as a reference in discussing new enhancements • Maintain knowledge of all aspects of ServiceNow Products and Platform and impact on our ITSM implementation • Responsible for gathering Enhancement Request requirements from Stakeholders and translating it into a technical specification document. • Act as POC for customer, providing updates to stakeholders on the status of the request and assess feasibility of requests and identify solution to meet request requirements. • Collaborate and partner with ServiceNow Platform Developers on determining level of effort and ensuring objectives and requirements are met. • Collaborate and partner with Service Provisioning Analyst in firming up the business requirements document and provide technical and functional consultation aligning to ServiceNow related requests. • Understand and encourage best practice implementation of ServiceNow to ensure supportability and scalability across the Enterprise • Accountability of a request from beginning to end including testing and customer demo as required • Flexibility to work with a variety of personalities and styles • Must be a self-starter, team player and keen to explore new solutions • Participate in testing of stories to validate requirements were met *Thanks & Regards* *Mohd Azhar Uddin* *Tel: 703-831-8282 Ext. 2526 / (M) (315) 543-4232* *Email: [email protected] <[email protected]> * -- You received this message because you are subscribed to the Google Groups "project managment" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/project-managment/CAFp5OXgVrm%3Diu28iFUetjvfvWLT5%2BLX0rwL02BhEFVPvxE%3D%3D_g%40mail.gmail.com.
