Dear *Professional*,


Hope you are doing great today...



This is *BABU, BDM FROM PANTAR SOLUTIONS INC*, we are an Information
Technology and Business Consulting firm specializing in Project-based
Solutions and Professional Staffing Services. Please have a look at below
position which is with our Client and let me know your interest ASAP. I
would really appreciate if you could send me your *MOST RECENT UPDATED
RESUME*:





*Pega Production Support Engineer*

Location :- Charlotte , NC (Onsite from Day One)



JD :-



·         Production support experience in PEGA or similar product.

·         Troubleshoot and communicate with PEGA development team to
resolve technical issues.

·         Environmental issues, including performance and configuration
problems with the product.

·         Assists in the diagnosis and resolution of an issue, including
the determination and provision of workaround solution or escalation Pega
Client Support.

·         Installation, update, or migration problems.

·         Monitoring and management of production services,
including monitoring and management for database, environment, and network.

·         Root cause analysis for Severity 1 events and Detailed
performance tuning and system optimization.

·         Ensures that application health is good for business and work
towards mitigating any risk, continuous application monitoring through
automated and manual approach, production validations, deployment, security
governance, end of day handoff, application checkout to support
infrastructure updates and BCP failover process.

·         Performing application health check. Pega case flow monitoring.





*PLEASE NOTE:*

If for any reason this does not interest you or you felt uncomfortable by
any part of this email, I sincerely apologize. Please consider this E-mail
as a request for referrals and feel free in forward this email to anyone
whom you might find a fit.


*Thanks & Regards,*

Babu
Pantar Solutions Inc
11605 N Community House Rd, Suite 102,
Charlotte NC 28277
Contact: 1 (704) 368-8464
E-Mail:  [email protected]

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