Hello,
Hope you are doing well,
We have the below requirement open. Please send me your candidates updated
Resume to
*[email protected] <[email protected]>*
*Role : Project Delivery Manager*
*Location : Philadelphia ( ONSITE ONLY)*
*Visa : USC ONLY*
*Job Roles / Responsibilities: *
- Customer- US-based multinational telecommunications conglomerate
- Delivery Model- Managed Capacity & Managed Outcome
- Domain - Data Network Services and Products
- Development and Support of Common infrastructure, configuration, and
deployment
- Use DevOps Tools to make sure that changes are validated
- Insight and Analytics - Provide support for architecting,
developing, deploying, and maintaining data analytics platforms
*Role and Responsibilities:*
- Liaises with Offshore & onsite team and Incident Manager counterparts
at the client-side
- Promote collaboration and team dynamics across TEL and client teams
- Establish and monitor relationships with client stakeholders at all
levels
- Facilitate E2E coordination of critical incidents occurring in the
client environment (Business applications and infrastructure)
- Ensuring outages are E2E driven by maintaining authority during
technical bridges for faster and successful resolution
- Be involved in Performing Root Cause Analysis (RCA) for domain-related
incidents
- Lead team on User Stories completion in sprints & interact with
stakeholders to ensure business requirements are met. Participate in Sprint
Planning, Review, and Retrospective calls
- Prepare and report project status to both TEL and client stakeholders
- SLA & KPI Management
- Manage financial health of the project (including billing and
Invoicing)
- Promote quality throughout service delivery based on TEL and industry
standards for quality assurance
- Anticipate and identify challenges and resolve them as they occur
- Approach challenges and conflicts positively
- Proactively manage decisions and risks associated with the project
- Lead team meetings with TEL project teams and client project teams
- Set direction for the project team in all aspects of service Delivery
- Assume additional project responsibilities to ensure project and TEL
success
- Participate in business development activities as requested
- The role may include part-time or full-time travel to client locations
*Competencies*
- Cultural Sensitivity and Valuing Diversity: Demonstrate an
appreciation of the multicultural nature of the organization and the
diversity of its staff. Demonstrate an international outlook, appreciating
differences in values and learning from cultural diversity
- Work In Teams: Demonstrate ability to work in a multicultural,
multi-ethnic environment and to maintain effective working relations with
people of different national and cultural backgrounds
- Self-management And Emotional Intelligence: Stay composed and positive
even in difficult moments, handle tense situations with diplomacy and tact,
and have a consistent behavior toward others
- Conflict Management: Surface conflicts and address them proactively
acknowledging different feelings and views and directing energy toward a
mutually acceptable solution
- Functional Competency- Experience managing Data Network Services and
Products; Exposure to DevOps
*Thanks & Regards*
*Mohd Azhar Uddin*
*Tel: 703-831-8282 Ext. 2526 / (M) (315) 543-4232*
*Email: [email protected] <[email protected]> *
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