Dear *Professional*,


Hope you are doing great today...



This is *BABU, BDM FROM PANTAR SOLUTIONS INC*, we are an Information
Technology and Business Consulting firm specializing in Project-based
Solutions and Professional Staffing Services. Please have a look at below
position which is with our Client and let me know your interest ASAP. I
would really appreciate if you could send me your *MOST RECENT UPDATED
RESUME*



*Title: Genesys Senior Software Engineer*

*REMOTE*

*Duration: 1+ year*



*JOB SUMMARY*

The Senior Software Engineer will help build the Next Gen Applications
Suite. Along with writing effective code, the position will be responsible
for designing, building, delivering and maintaining a highly scalable set
of products and applications.

The incumbent will use industry best practices and work collaboratively
with cross-functional team of product managers, UX designers, architects,
principal engineers, software engineers, test automation team and DevOPS
engineers



*Additional Experience and Education*

·         Experience designing and developing highly scalable and secure
Genesys Applications and Products

·         BS in computer science or equivalent technical field or
equivalent work experience.
MS is a plus.

·         Development and deploying applications on Azure or similar cloud
platform preferred



*Skills:*

·         Experience in designing, developing and debugging routing
solutions implemented using Genesys Orchestration Server and GMS required.

·         Sound XML/SCXML based Composer programming knowledge is required

·         Working knowledge of Genesys Framework and multi-channel
components required

·         Experience developing API integrations required

·         Understanding of reporting (GIM/ICON) schema and impacts to
reporting with respect to routing changes preferred

·         Genesys Routing Certification is preferred

·         Contact Center operations and technologies knowledge preferred

·         Telephony and multi-channel capabilities knowledge preferred

·         Genesys Pure Cloud knowledge preferred

·         AGILE, JIRA, and Confluence experience preferred

·         Strong interpersonal and communication skills, strong
organizational skills, resourcefulness, attention to detail and drive for
excellence

·         Troubleshoot issues based upon customer experience, perform a
root cause analysis, recommend corrective actions and lead resolution
efforts





*PLEASE NOTE:*

If for any reason this does not interest you or you felt uncomfortable by
any part of this email, I sincerely apologize. Please consider this E-mail
as a request for referrals and feel free in forward this email to anyone
whom you might find a fit.






*Thanks & Regards,*

Babu
Pantar Solutions Inc
11605 N Community House Rd, Suite 102,
Charlotte NC 28277
Contact: 1 (704) 368-8464
E-Mail:  [email protected]

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