Dear *Professional*,
Hope you are doing great today... This is *BABU, BDM FROM PANTAR SOLUTIONS INC*, we are an Information Technology and Business Consulting firm specializing in Project-based Solutions and Professional Staffing Services. Please have a look at below position which is with our Client and let me know your interest ASAP. I would really appreciate if you could send me your *MOST RECENT UPDATED RESUME*: *Role: Business analyst with AI/ML, ServiceNow, Omni-channel experience* *Location: Los Angeles, CA(Onsite) || Need LocalsDuration: 6+ Months Contract * *No of hours: 160 Hours/Month(Standard)* *BA at Onshore who is based out of TO, LA* *Position: Business Analyst* Job Summary: We are seeking an experienced and detail-oriented Business Analyst to join our team. As a Business Analyst, you will be responsible for analyzing business requirements, identifying opportunities for process improvement, and collaborating with cross-functional teams to deliver effective solutions. The ideal candidate will have a strong background in ServiceNow, SDLC, ITIL, technical documentation, and business process analysis. Experience working in the AI/ML, Agile environment and Agile certification is preferred. Join our team and contribute to driving efficiency, enhancing user experience, and supporting our organization's growth. *Responsibilities:* - Collaborate with stakeholders to gather, analyze, and document business requirements and translate them into functional specifications. - Conduct thorough business process analysis and identify areas for improvement, streamlining workflows, and enhancing operational efficiency. - Work closely with the development team to ensure alignment between business requirements and technical solutions. - Utilize ServiceNow platform to implement workflows for change / support management. - Develop and maintain technical documentation, including functional specifications, user stories, and system documentation in confluence. - Assist in the creation and maintenance of sprint plans, including features/stories/tasks, timelines, and resource allocation. - Facilitate effective communication and collaboration between business users, DTI teams, and other stakeholders. - Participate in Agile ceremonies, including sprint planning, backlog grooming, and daily stand-up meetings. - Collaborate with Product Owners and Scrum Masters to prioritize and deliver user stories according to business objectives and project timelines. - Contribute to the continuous improvement of Agile practices within the organization. - Stay updated on industry trends, best practices, and emerging technologies related to AI/ML, ServiceNow, SDLC, ITIL, and Agile methodologies. - Provide training and support to end-users, ensuring successful adoption and utilization of new systems and processes. *Qualifications:* - Bachelor's degree in Business Administration, Information Technology, or a related field. - Proven experience as a Business Analyst, preferably in an Agile environment. - Strong knowledge and experience with ServiceNow, including the ability to configure workflows, create forms, and customize the platform. *Omni-channel experience is required.* - Familiarity with SDLC (Software Development Life Cycle) and ITIL (Information Technology Infrastructure Library) frameworks. - Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical specifications. - Proficient in creating technical documentation, such as functional specifications, user stories, and process flows. - Experience working with Agile principles and methodologies. Agile certification (e.g., Certified Scrum Product Owner) is a plus. - Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels. - Ability to work independently, prioritize tasks, and meet deadlines in a dynamic and fast-paced environment. - Strong attention to detail and commitment to delivering high-quality solutions. - Flexibility to adapt to changing project requirements and business needs. *PLEASE NOTE:* If for any reason this does not interest you or you felt uncomfortable by any part of this email, I sincerely apologize. Please consider this E-mail as a request for referrals and feel free in forward this email to anyone whom you might find a fit. *Thanks & Regards,* Babu Pantar Solutions Inc 11605 N Community House Rd, Suite 102, Charlotte NC 28277 E-Mail: [email protected] -- You received this message because you are subscribed to the Google Groups "project managment" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/project-managment/CAHynwgr2ftyX3UA50i8-VxgmjtwmwDz2BVqg40fryewubhaxvA%40mail.gmail.com.
