Fanorexia: Can supporting your football team be an addiction?

Jun 11

Posted by drmarkgriffiths

With the European football championships kicking off this weekend, I thought it 
was an opportune time to examine why are we so loyal to our national and club 
football teams? Whatever the results, we tend to support them week in week out 
all year round. They can cause us misery and heartache and yet still we support 
them. As a Sunderland fan, I know this only too well. Could it be that 
following our clubs is an addiction (or `fanorexia' as I'm going to call it)? 
It has been argued by academics working in the marketing field that commercial 
organizations would love to have the kind of brand loyalty shown by football 
fans – something that Ken Parker and Trish Stuart argued in their 1997 award 
winning paper `The `West Ham Syndrome' published in the Journal of the Market 
Research Society (I'm not making this up, honest!).

Parker and Stuart, working at the time of the study for the company Discovery 
Research, surveyed 2000 adults and also carried out some focus group interviews 
with football fans (including some ardent West Ham United supporters). They 
found that 58% of males had made a commitment to club their team by the age of 
11 years. (I just happen to be one of those men having supported Sunderland 
from the age of 7 years of age after watching them beat Leeds in the 1973 FA 
Cup Final). More than half of children whose parents supported a team went on 
to support the same one, while a third of all fans still followed their local 
team.

Marketeers would love to be able to take the seemingly unstinted loyalty of 
football fans and somehow transfer that loyalty to the products they are trying 
to sell. For instance, the brand of coffee we buy tends to governed by many 
factors such as television advertising, the taste, the price, the packaging, 
etc. If we come across coffee that (for whatever reason) is better (cheaper, 
tastes better, etc.), we automatically switch our `allegiance' to another brand 
of coffee. Parker and Stuart argued that wherever West Ham finish in the 
league, Hammers fans would not desert their club and/or switch to another club. 
So what's the difference between football clubs as a brand and other commercial 
products as a brand? Maybe it's passion and the fact that football can be such 
an emotional experience for the diehard fan.

Some working in the advertising industry claim many people working in marketing 
lack passion in their product. Apparently there are other products (such as 
cars) that consumers get very passionate about that means they repeatedly buy a 
particular make of car despite any acknowledged faults. However, one huge fault 
can damage a brand's reputation almost overnight, as Toyota is only too aware. 
The good news for Toyota is that one of the most interesting things about 
research on the `West Ham Syndrome' is that it can help to explain why leading 
brands are able to bounce back from PR disasters in similar ways to football 
clubs come back from being relegated to a lower division.

However, are football fans really as loyal as most of us assume? A paper by 
Alan Tapp at the University of the West of England examined the loyalty of 
football fans (Journal of Database Marketing and Customer Strategy Management, 
2004) and wondered what it is about football clubs as a brand that makes them 
so successful – especially as the `product' is so inconsistent and 
unpredictable? (`Inconsistent' and `unpredictable are certainly words I would 
associate with the England team and the England players!). Parker and Stuart 
claimed that levels of loyalty were "only marginally affected" by West Ham's 
fortunes". However, Alan Tapp says this is completely untrue. He cites analysis 
of football attendance figures since 1945 to show that crowd sizes are related 
to a team's position in the league, and that teams lose support when they are 
doing poorly. Despite the fact that crowd attendance is linked to how well a 
football club is doing, it's still probably true to say that football fans are 
still more loyal to their club than they are to most other products. All this 
goes to show is that most of us will continue to love England, warts and all.

Just before the 1998 World Cup, I began to carry out some research into 
football fanaticism and whether football fanatics could be considered 
`addicted' to following their football team. This is easier said than done as 
it all depends upon how addiction is defined, and if `football fan addiction' 
exists, what are people actually addicted to? If you are a regular reader of 
this blog, you will be aware that I define addiction as any behaviour that 
features what I believe to be the six core components of addiction (i.e., 
salience, mood modification, tolerance, withdrawal symptoms, conflict and 
relapse). Throughout my career, I have consistently argued that any behaviour 
that fulfils these six criteria should be considered as a genuine addiction. If 
you were addicted to following your football team and had `fanorexia', this is 
what I would expect:

Salience – This occurs when following your football team (and doing things 
related to your football team) becomes the most important activity in your life 
and dominates your thinking (total preoccupation), feelings (cravings) and 
behaviour (deterioration of socialized behaviour). For instance, even if you 
are not actually engaged in something football-related, you will be thinking 
about the next time that you are.

Mood modification - This is the subjective experience that you would feel as a 
consequence of following your football team (i.e. you experience an arousing 
`buzz' or a `high' – or the exact opposite – a tranquilizing feeling of 
`escape' or `numbing' when following your team).

Tolerance – This is the process whereby increasing amounts of activity related 
to your football team are needed to get mood modifying effects. This basically 
means that if you were engaged in activities related to following your football 
team, you would gradually build up the amount of the time you spend engaged in 
those activities.

Withdrawal symptoms – These are the unpleasant feeling states and/or physical 
effects (e.g., the shakes, moodiness, irritability etc.) that occur when you 
are prevented from following your football team or stopped from engaging in 
football-related activities.

Conflict – This refers to the conflicts between following your football team 
and those around you (interpersonal conflict), conflicts with other activities 
(your job, schoolwork, social life, hobbies and interests) or from within 
yourself (knowing you are doing too much of the activity and/or subjective 
feelings of loss of control) which are concerned with spending too much time 
following your football team.

Relapse - This is the tendency to revert back to earlier patterns of behaviour 
(following your football team and engaging in football-related activity) after 
a period of abstinence.

Using these criteria, I have come across very few genuine examples of someone 
addicted to a football team. The most extreme case of  a `fanorexic' I have 
come across was one woman who left her husband because of his `addiction' to 
Chelsea football club. She told me that their bedroom was a shrine to Chelsea, 
he watched almost every Chelsea game home and away (including European away 
matches), spent all their joint savings and ran up huge debts following 
Chelsea, and eventually got sacked from his job because he kept ringing in sick 
whenever Chelsea were playing hundreds of miles from home during midweek games. 
Out of season he would be constantly depressed and would try to alleviate his 
mood by endlessly watching videos of Chelsea's greatest games. Once the 
football season started, his depression would lift. I never met this individual 
but he appears to have fulfilled my criteria for addiction.

For most people, enthusiastically following your team – even to excess – is 
unlikely to be an addiction. The main difference between a healthy excessive 
enthusiasm and an addiction is that healthy enthusiasms add to life and 
addictions take away from it.

Dr Mark Griffiths, Professor of Gambling Studies, International Gaming Research 
Unit, Nottingham Trent University, Nottingham, UK



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