auloh itu tukang tipu dan tukang fitnah, jadi wajar aja kalo penjilat pantat 
auloh jg tukang tipu dan tukang fitnah kayak orang2 Islam di milis ini, 
hehehe....




>________________________________
>From: sunny <[email protected]>
>To: [email protected]
>Sent: Monday, July 25, 2011 3:35 AM
>Subject: [proletar] Cheating is under warranty at stores
>
>
>  
>Ref: Bagi yang ke Tanah Suci (Arab Saudia), hendaklah perhatikan apa yang 
>tertera dalam artikel di bawah ini, apabila tidak mau kena ditipu.
>
>http://arabnews.com/saudiarabia/article476908.ece
>
>Cheating is under warranty at stores
>By ARAB NEWS 
>
>Published: Jul 23, 2011 23:58 Updated: Jul 23, 2011 23:58 
>
>JEDDAH: Whenever you go out to buy a product, the salesman tries to tempt you 
>with its unique features and a warranty of at least one year.
>
>This warranty offer is not restricted to cars and heavy equipment alone but 
>also small electrical or electronic products. This big warranty offer awaits 
>the customer even at cloth shops where the salesman will remind you that there 
>will not be any exchange after washing.
>
>Of course, these warranties are nice if the shop owners honored them whenever 
>a customer had a complaint with a product. However, the reality is bitter. 
>Most often, customers find warranties not being honored.
>
>Customers who are encouraged to buy something after believing it is covered by 
>warranty later realize that shop owners usually give excuses to avoid their 
>commitments when the customers approach them with defective products. So they 
>become victims of cheating in broad daylight, according to a report in 
>Al-Riyadh daily.
>
>Many customers have had such bitter experiences even at the hands of 
>authorized dealers of brand products. These dealers use numerous excuses not 
>to replace the defective items or fulfill their commitments outlined by the 
>warranty papers. Common excuses include blaming the customer for "fault in 
>usage," "deliberately damaging the product," as well as claiming the warranty 
>only covers certain defects.
>
>Other shop owners ask the customer to take the product to the company or 
>factory that manufactured it. Fayeza Muhammad, a Saudi woman, recalls such an 
>experience.
>
>"I bought an electrical appliance costing SR380 from a shop. There was a 
>one-year warranty on the product. But only six days after the purchase, it 
>stopped working, so I took it to the shop," she said, adding that the 
>salesman's reaction was strange and surprising. "He said the product was from 
>the manufacturing company and that the warranty was sold on their behalf. He 
>told me to take the product to the company."
>
>When Fayeza asked the salesman about the company headquarters or any of its 
>branches, he replied that he did not know where they were. "I browsed the 
>Internet and found out the details of its authorized agent in Jeddah. When I 
>contacted them, they asked me to bring the product to their office," she said. 
>Fayeza noted that when the product was taken to the office, their reaction was 
>disappointing. "They said they were sorry and that this was not their product 
>and a duplicate. I was asked to get a refund from the store," she said.
>
>She took the product again to the shop. This time, the salesman told her that 
>the product was 100 percent original but the company did not want to honor the 
>warranty.
>
>Salah Al-Johani is another victim of stores' failure to honor warranties. "I 
>received a one-year warranty when buying an air-conditioner from the showroom 
>of a leading electrical company. After installing it in my sitting room, I 
>started it. Its cooling function was superb. After four days, a relative 
>visited our house. When he asked me to reduce the coolness I could not do it," 
>he said.
>
>Al-Johani then contacted the showroom, which sent an engineer. He was told by 
>the engineer that there had been an internal defect due to excessive use of 
>the A/C. Therefore, Al-Johani would have to bear the cost of the spare part. 
>He then contacted the manufacturer and was told exactly the same thing.
>
>"I have been still using the A/C with the same defect for two years. It knows 
>only how to super cool," he said, adding that there is no use having 
>warranties.
>
>Nasir Al-Tuwaim, chairman of the Consumer Protection Society, said the 
>organization has chalked out more than 35 ambitious programs aimed at 
>protecting consumers from being cheated and exploited by businesses. "These 
>include issues related to warranties and so forth. We are awaiting approval 
>from the higher authorities. We have drawn a clear road map for each sector," 
>he said.
>
>According to Al-Tuwaim, there are at least 42 sectors with reported commercial 
>fraud and incidents of cheating. "In the near future, we will make an 
>announcement about the road map and its implementation," he said, while noting 
>that the society is striving hard to enforce the best programs to protect 
>consumers. "We prepared all these programs with the prime objective of serving 
>the interests of consumers and protecting their money." 
>
>[Non-text portions of this message have been removed]
>
>
> 
>
>

[Non-text portions of this message have been removed]



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