Sorry I can't help you further: if alerts are arriving at alertmanager and being forwarded to ServiceNow successfully, then it sounds like a problem with the third-party package prometheus-msteams <http://quay.io/prometheusmsteams/prometheus-msteams> or its configuration.
Have you tried looking to see if it generates any logs when processing / forwarding an alert? Otherwise you may need to look into the source code and get it to print some extra debugging. -- You received this message because you are subscribed to the Google Groups "Prometheus Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/prometheus-users/d0a20fc8-79d0-4bba-bf1c-8ccca38321eco%40googlegroups.com.
