There is a tool you can use to debug your alert routing tree here: https://prometheus.io/webtools/alerting/routing-tree-editor/
The parent receiver is only called if none of the child routes match. "Continue" only passes onto the the next route at the same level. See https://prometheus.io/docs/alerting/latest/configuration/#route Hence you need to move your routes to the same level. Side note: you don't need any match_re on the tech-admins, since it matches all alerts. Try something like this: # The root route on which each incoming alert enters. route: # A default receiver (not used) receiver: tech-admins routes: # All alerts # are dispatched to the technical admins - receiver: 'tech-admins' continue: true group_wait: 10s # All shop alerts # are dispatched to the shop team. - receiver: 'shop-admins' group_by: [product] continue: true group_wait: 10s match_re: product: 'Shop.*' # Alerts for individual shops are send to the shop admins - receiver: 'ownerTest' match: product: 'ShopTest' The top-level receiver will never be used, since at least one child always matches. You could replace it with a null receiver (i.e. a receiver with no targets) if you prefer. However it's nice to have a safety net in case something breaks in the child rules. -- You received this message because you are subscribed to the Google Groups "Prometheus Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/prometheus-users/a9daf1d1-f746-4375-a7fc-98cd1713893co%40googlegroups.com.
