There's specific use case where we want to ensure that Pagerduty will re-alert if a user marks the PD alert resolved , but initial alert is still active. There's a chance that user might be not aware that the issue is not resolved. According to resolve_timeout it might take few hours before the alert is triggered again. According to https://community.pagerduty.com/forum/t/re-trigger-incidents-after-theyve-been-resolved/1706/3 this is possible. Does anyone use this feature? Been trying to set this feature - but with no luck. Also what's preferable way to use for integration - Prometheus or Events API v2?
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