It seems https://github.com/prometheus/alertmanager/issues/2493 matches my concern updating the OpsGenie alert message and description, and PR https://github.com/prometheus/alertmanager/pull/2519 is waiting. I'll follow.
Le lundi 7 juin 2021 à 14:46:59 UTC+2, Laurent C. a écrit : > Hi, > > AlertManager generates some UUID that it sets in field "alias" in OpsGenie > alerts. This allows OpsGenie to determine, for all notifications received > from AlertManager, if an OpsGenie alert is already opened for and it will > update it, or it is a new alert. > > This is working great when 1 alert in AlertManager matches 1 alert in > OpsGenie. > > But now, I am trying to deal with group of alerts. AlertManager can group > alerts, and then it will have an UUID for the group of alerts, send it to > OpsGenie. > > Great, but... My concern is that, on AlertManager, a group of alert can > evolve, meaning some alerts that were grouped could stop firing, some > others could be added to the group. > > The problem is that, on OpsGenie side, the alert description will be the > one set at the alert creation. The alert count will be increased, and the > logs will report an update was received for this alert, but new "sources" > will be lost. > > You can then use "notes", so each time the group changes, a new will be > added, but the note will contain everything, and not only what changed. > > However, the OpsGenie API seems to allow updating alert message and > description. Would it be possible to leverage those features in > AlertManager ? > > I think it would be better to have alert description always being > consistent with the group of alerts on AlertManager side (AlertManager -> > range .Alerts -> OpsGenie description). > > As an alternative, would it be possible to have notes contain only what > changed (alert that stopping firing, alerts that have been added to the > group)? > > Thanks for your help. > Laurent C. > -- You received this message because you are subscribed to the Google Groups "Prometheus Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/prometheus-users/7a39f693-3b08-4ce7-b8ae-b7277a24b2bbn%40googlegroups.com.
