Hi Brian, I am assuming that if we have used send_resolved:true then once the alert is resolved .Status value will be set to resolved and the subject would be updated accordingly.
For me I am not able to see any errors in the log file. Alertmanager service and prometheus are up and running fine. Alerts are activated in Prometheus but emails have not trigerred so far. Best Regards, Suman On Wednesday, November 24, 2021 at 2:19:21 PM UTC+5:30 Brian Candler wrote: > I also tested your "headers: subject: ..." section under "email_configs". > This is what Thunderbird showed me for a "resolved" E-mail: > > [image: resolved.png] > Therefore, it all works as expected as far as I can see. Did you remember > to signal to alertmanager that you'd changed its config? (Send it a HUP > signal) > > Do note that you included an extra space before and after the words "DOWN" > and "UP" in your template. Hence the E-mail subject has a leading space: > > Subject: UP > ^^ > > -- You received this message because you are subscribed to the Google Groups "Prometheus Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to prometheus-users+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/prometheus-users/18b9c5d2-a4f4-46a4-9804-aa7e1da1bd6bn%40googlegroups.com.