I think you might be on to something, Brian. I looked in my snmp.yml file and found no reference at all to the community string. I tried adding
community: - unifi to the top of the file immediately following ubiquiti_unifi: but when restarting the snmp service, it fails stating msg="Error parsing config file" err="yaml: unmarshal errors:\n line 2: field community not found in type config.plain". On Saturday, June 25, 2022 at 11:54:37 AM UTC-4 Brian Candler wrote: > And if that's not it, it's probably that the community string is wrong. > The supplied snmp.yml uses "public" as the community string; if you need > something else, you need to modify snmp.yml or generate a completely new > one from generator.yml > > On Saturday, 25 June 2022 at 15:43:02 UTC+1 [email protected] wrote: > >> Your target IPs don't match. >> >> On Sat, Jun 25, 2022 at 4:41 PM 'John Fox' via Prometheus Users < >> [email protected]> wrote: >> >>> Hello all! >>> >>> I've been pulling my hair out trying to get snmp_exporter to crawl my >>> Unifi devices. The error that it comes back with is: >>> >>> An error has occurred while serving metrics: error collecting metric >>> Desc{fqName: "snmp_error", help: "Error scraping target", constLabels: {}, >>> variableLabels: []}: error getting target 192.168.8.1: request timeout >>> (after 3 retries) >>> >>> Yet I can snmpwalk without issue - for example: snmpwalk -v 2c -c >>> unifi -On 192.168.8.17 1.3.6.1.2.1.1.3.0 - returning: >>> >>> .1.3.6.1.2.1.1.3.0 = Timeticks: (9931546) 1 day, 3:35:15.46 >>> >>> I'm not really sure what to make of this issue or how to solve it. When >>> I see a timeout message, I thought to increase the scrape and timeout >>> parameters to 5m, however that just results in an Error 500 message in >>> Prometheus after about 2 minutes. >>> >>> Wondering what I'm doing wrong here. >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "Prometheus Users" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> To view this discussion on the web visit >>> https://groups.google.com/d/msgid/prometheus-users/9d0dc146-cd37-4a7c-8051-e92ba3d47530n%40googlegroups.com >>> >>> <https://groups.google.com/d/msgid/prometheus-users/9d0dc146-cd37-4a7c-8051-e92ba3d47530n%40googlegroups.com?utm_medium=email&utm_source=footer> >>> . >>> >> -- You received this message because you are subscribed to the Google Groups "Prometheus Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/prometheus-users/74787bbe-bafb-4dc9-b22b-b3da0bac1905n%40googlegroups.com.
