When a guest visits a website, he may wants to ask help. This application
is usually called live help. Actually there are a lot of solutions based on
database already, such as https://livehelperchat.com/. And such a kind of
application can forward the message to and from XMPP client so that the
guest can chat with some staff, who is using XMPP client.
I am wondering whether there is a pure XMPP solution. In other words, the
guest uses anonymous account of XMPP and then chat with someone.
Maybe there can be two options:
1. The guest chats in a MUC, then some bot forward to and from to an XMPP
account. At least to notify someone to join the MUC.
2. The guest chat directly to someone by a server side function.
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