As a demo, support-chat is the one I am looking for. But, I am wondering 
there is some security problems. For the team MUC is known by client by 
checking the source code, and team MUC is open to anonymous visitors. So it 
is easy to use an XMPP client to access team MUC and get the private 
messages (of course, not all) between other visitors and supporters.

Any way, it is a good prototype.

Thank you,


On Friday, December 18, 2015 at 2:43:54 AM UTC+8, Kim Alvefur wrote:
> On 2015-12-17 19:34, Thijs Alkemade wrote: 
> > one approach to live help systems is to 
> > create a new MUC (with a randomly generated name [1]) when a user 
> requests the 
> > help and then send invitations to the people who can offer help 
> Perhaps have a look at which 
> if I remember correctly does what you describe. 
> -- 
> Kim "Zash" Alvefur 

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