How many of us actually use Protel's support? I know I don't anymore. How much of a problem would that really be for us if we lost it officially?
The newbies could come here and ask us oldtimers. Tony > -----Original Message----- > From: Brad Velander [mailto:[EMAIL PROTECTED]] > Sent: Wednesday, November 28, 2001 12:48 PM > To: 'Protel EDA Forum' > Subject: Re: [PEDA] News about protel > > > Well, > that date certainly would jive with some recent discussions that I > had with Protel about the ATS support program. I was asked not to > quote the > individual but the basic discussion was: > At Protel there was discussed a preliminary date by which all P99SE > users, who purchased P99SE before Oct 1 2001, would have to buy the ATS > support package. This date was July 2002. The startling point about this > date, after July 2002 you would receive no technical support for P99SE > unless you had purchased the ATS package. As I mentioned, the date was > tossed around in some discussions at Protel and is not a hard and > fast date > at this time. This is the gist of the conversation I had with a customer > service rep. > Get prepared to shell out for what has always been free at Protel. I > would also print out the news bulletin pages about ATS. > Especially the ones > that state existing (pre-Oct 1 2001) P99se users would continue to receive > free technical support as usual without purchasing ATS. That way > your legal > department can 'threaten' to sue them if they wish, for failing to live up > to their publically stated policy. > > Sincerely, > Brad Velander. > > Lead PCB Designer > Norsat International Inc. > #300 - 4401 Still Creek Drive, > Burnaby, B.C., Canada, V5C 6G9. > Tel (604) 292-9089 (direct line) > Fax (604) 292-9010 > Website: www.norsat.com > * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * To post a message: mailto:[EMAIL PROTECTED] * * To leave this list visit: * http://www.techservinc.com/protelusers/leave.html * * Contact the list manager: * mailto:[EMAIL PROTECTED] * * Forum Guidelines Rules: * http://www.techservinc.com/protelusers/forumrules.html * * Browse or Search previous postings: * http://www.mail-archive.com/proteledaforum@techservinc.com * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
