Hello Dr. Tabb:

Based on the error message you sent us, we believe the problem is that your
browser and/or Web Start cached files that launched old code which is not
compatible with recent changes.

We wrote up a document on clearing caches:

http://tranche.proteomecommons.org/users/clear-webstart-cache.html

We linked it to the home page, right above the "Launch Tranche" button. If
this does not solve your problem, please let us know, as we are eager to
solve issues like these. (Also let us know if the documentation is not
clear.)

Thank you again for your response and your error messages, which are very
useful for improving our software and service.


Cheers,
Bryan

Begin forwarded message:
>
> *From: *"David L. Tabb" <[EMAIL PROTECTED]>
> *Date: *September 17, 2008 4:20:45 PM GMT-04:00
> *To: *Mark Gjukich <[EMAIL PROTECTED]>
> *Cc: *Philip Andrews <[EMAIL PROTECTED]>
> *Subject: **Tranche errors*
>
> Presumably you know that Tranche won't webstart.  I'm appending my Java
> Console log.
>
> Dave
> ----------
> Java Web Start 1.6.0_07
> Using JRE version 1.6.0_07 Java HotSpot(TM) Client VM
> User home directory = C:\Documents and Settings\tabb
> ----------------------------------------------------
> c:   clear console window
> f:   finalize objects on finalization queue
> g:   garbage collect
> h:   display this help message
> m:   print memory usage
> o:   trigger logging
> p:   reload proxy configuration
> q:   hide console
> r:   reload policy configuration
> s:   dump system and deployment properties
> t:   dump thread list
> v:   dump thread stack
> 0-5: set trace level to <n>
> ----------------------------------------------------
> java.lang.NoClassDefFoundError: org/tranche/gui/GetFileToolWizard
> at
> org.proteomecommons.tranche.GetFileToolWizard.main(GetFileToolWizard.java:30)
> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
> at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
> at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
> at java.lang.reflect.Method.invoke(Unknown Source)
> at com.sun.javaws.Launcher.executeApplication(Unknown Source)
> at com.sun.javaws.Launcher.executeMainClass(Unknown Source)
> at com.sun.javaws.Launcher.doLaunchApp(Unknown Source)
> at com.sun.javaws.Launcher.run(Unknown Source)
> at java.lang.Thread.run(Unknown Source)
> Caused by: java.lang.ClassNotFoundException:
> org.tranche.gui.GetFileToolWizard
> at java.net.URLClassLoader$1.run(Unknown Source)
> at java.security.AccessController.doPrivileged(Native Method)
> at java.net.URLClassLoader.findClass(Unknown Source)
> at com.sun.jnlp.JNLPClassLoader.findClass(Unknown Source)
> at java.lang.ClassLoader.loadClass(Unknown Source)
> at java.lang.ClassLoader.loadClass(Unknown Source)
> at java.lang.ClassLoader.loadClassInternal(Unknown Source)
> ... 10 more
> #### Java Web Start Error:
> #### null
>
>
>
> Mark Gjukich
> Web Content Administrator
> Department of Biological Chemistry
> 300 N. Ingalls Street, Room 1123
> Ann Arbor, MI 48109-0404
> 734.645.0707
> Tranche Project <http://www.proteomecommons.org/dev/dfs/>
> ProteomeCommons <http://www.proteomecommons.org/>
>
>

--~--~---------~--~----~------------~-------~--~----~
You received this message because you are subscribed to the Google Groups 
"ProteomeCommons.org Tranche Dev" group.
To post to this group, send email to 
proteomecommons-tranche-dev@googlegroups.com
To unsubscribe from this group, send email to [EMAIL PROTECTED]
For more options, visit this group at 
http://groups.google.com/group/proteomecommons-tranche-dev?hl=en
-~----------~----~----~----~------~----~------~--~---

Reply via email to