Workshop Performance Management Audit
Menara Peninsula Jakarta, 22 September 2005
Ten Minutes Developing Key Performance Indicators -
How to Develop KPIs That Link to Strategy 

Today, whether managers are in the private or public sectors, they 
are rightly concerned with performance measurement. However, they 
are faced with the following questions: 
•       What are the right things to measure? 
•       What are the relevant key performance indicators? 
It makes no difference whether you come from the private or public 
sectors, from product or service industries, you will leave this 
workshop confident that you've heard the "right stuff" and you know 
what to do. 
Learn How To: 
•       Develop outcome key performance indicators 
•       Design leading indicators of performance 
•       Develop a scorecard of KPIs at any organization level 
•       Link corporate KPIs to unit and individual KPIs 
•       Make performance appraisals outcome-focused
•       Validating Performance Appraisal (empirical based) 
•       Conducting Performance Management Audit
•       Using Coaching Process Quotient (CPQ) for improving your 
Coaching Skills 
Workshop Program 
•       Understanding Key Performance Indicators 
•       Developing Outcome Measures 
•       Overcoming Problems with the "Balanced Scorecard" 
•       Linking KPIs to Strategy and Budgets 
•       Linking Scorecards Throughout Your Organization 
•       Developing Strategic Performance Measurement 
•       Making Performance Appraisals Effective 
•       Developing Leading Indicators 
•       Setting Targets on KPIs 
•       Using Supporting Software : Performance Catalog and Key 
Performance Indicator Benchmark
•       KPI's and Performance review Validation process
•       8 step Performance Management Audit
•       Using Workforce Performance Audit template  
•       CPQ concept

Who Should Attend 
If you are interested in developing effective KPIs for an 
organisation, department, program, project or individual (employee) 
in the private or public sector, then you need to attend this 
seminar. It will open your eyes to a whole new, but simple, way to 
design successful key performance indicators.
Learning Methods 
The emphasis is upon learning by doing. Special features include: 
•       small number of delegates 
•       interactive "workshop" format 
•       group learning - you also get to know what other delegates 
are doing 
•       step-by-step approach on "how to" do it 
•       detailed workshop manual in e-book format
•       Software : Performance Catalog and KPI Benchmark 
•       Performance Management Audit Guide Book and Workforce 
Performance Management Audit template.

Cost : Rp. 2.000.000 per person, including tuition fee and meals, 
get free performance catalog software, KPI benchmark, The 
Performance Management Audit guidance, Workforce Performance 
Management Audit Template, CPQ Questionnaire.

The workshop day opens at 8.30am with registration and coffee. The 
program starts at 9.00am and concludes at 5pm.

For further information pls contact : HRD Consortium at 021-87755607 
or email : [EMAIL PROTECTED]

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