oh, ok, that's why, you got standard so you had access to the full download.
No wonder.
You had access to the 10 download.
Chris.
----- Original Message -----
From: "Steve Martin" <[email protected]>
To: <[email protected]>
Sent: Thursday, March 29, 2012 10:51 PM
Subject: Re: We got it working, finally!
Yeah i purchased a box copy of PT standared 9 with and Avid interface. THen
i purchased the PT 10 download upgrade.
On Mar 29, 2012, at 6:32 PM, "Christopher-Mark Gilland"
<[email protected]> wrote:
I am told that there is not a 9.06 update. That's only for users who have
the Standard ProTools, not the M Powered version.
It sounds to me like M Powered is a little different how things work.
If that is what you're using, then did you get it in a box, or did you get
an actual electronic download version, as remember what I got is the box
bundle, so I don't get access apparently from what both Avid and what SW
told me today, to the full installs. I only get access to the updates.
And, because 9.0 won't run on Lion, I can't thus even update it to start
with as not all components needed by PT are getting installed when I try
doing it in Lion, so even if I did get it installed on 9.0, then updated
to 0.5, it still wouldn't see my ILok authorization.
This isn't by the way coming from me. This was coming from a teer 3 tech
representative at Avid.
I agree with you Steve. It should just have worked, but the bottom line
is, it didn't, and the even more bottom line is we got it workin now, and
that's the good thing.
Chris.
----- Original Message ----- From: "Steve Martin"
<[email protected]>
To: <[email protected]>
Sent: Thursday, March 29, 2012 5:56 PM
Subject: Re: We got it working, finally!
Once again, not sure why you had issues. But i purchased 2 macs bot came
pre installed with lion and it worked here. Did u try the 9.06 update as
well?
On Mar 29, 2012, at 2:15 PM, "Christopher-Mark Gilland"
<[email protected]> wrote:
Gosh knows! After sitting up all night playing with the stupid thing, I
finally at about 6 this morning got it working. We'll just say my theory
was correct. I spoke to a local friend of mine today who uses PT MP all
the time, and he confirmed it.
9.0 anything will not run on Lion. Period. It will install, yes, but
not entirely. Some components won't properly get installed, some of
which are core components.
In order to get 9.0.5 installed inLion two conditions have to be met:
1. You have had a previous installation of Snowleopard or earlier, and
have installed 9.0 at that time before upgrading to Lion. Once upgraded,
then you run the 9.0.5 updater.
2. You use the full installer of 9.0.5 and install clean from under
Lion.
In my case, I wasn't able to do either.
This computer did not have Snow Leopard on it upon installing 9.0. This
means some of the drivers and other core parts of the software did not
get installed correctly, if, at all.
This explains why it couldn't see my ILok correctly. Part of the
components needed to do that either were not there, or were
corrupted/incompatible.
I couldn't download the 9.0.5 full install, as people like myself do not
get free access to that, being we bought a boxed copy. Those free
downloads only apply if:
1. You purchase an upgrade
2. You initially buy the downloadable verwsion which comes with no
physical media that it shipped to you. If you have a boxed copy and try
logging in, and going to downloads, all that you'll see is that it says
no downloads found at this time.
So, what I wound up doing was to back up my entire system, reinstall
Snowleopard, then I tried installing ProTools and such. Once I was up on
SL, the install with through like a charm the very first time around, and
once I connected my ILok, then ran PT, it opened and almost immediately,
I was at the new project quick start dialog box, and ready to go.
I closed this, then ran the 9.0.5 updater. Again, it went through
absolutely perfectly. I re-opened PT, went to the about screen, and sure
enough: 9.0.5! I'm updated!
So yeah, here's to anyone thinking a getting anything Protools 9.0 or
earlier. Don't! Unless you have intentions of installing originally from
10.6 or earlier of OSX.
This really! makes me mad! Christopher should have listened to me when I
questioned him about this. I told him up front I didn't think it was
going to be Lion ready out of the box, but no matter what I said, he kept
insisting that yes it is, yes it is. Well, FYI: with all do respect,
then why didn't it work, yet when I downgraded it went so smoothely, I
had it done first go around in under an hour.
Please keep checking your mail, as I'm gonna be posting another question
I'm having which does seem a bit strange that is going on. It might, and
probably is, normal behavior, but it just seems a little weird to me.
Chris.
