Slau,

Let me drop some of the interveneing stuff and continue.

You can see my comments mixed in below.

I gather that the people you will speak with aren't the ones who could
provide any assistance on the testing issue at all. If they did have a
suggestion as to a course to pursue in the testing realm I'd be much
appreciative of the information.


Thanks for the continued out reach to Avid on your part.

Best,
J. R.


> -----Original Message----- From: Slau Halatyn
> Sent: Tuesday, September 04, 2012 9:32 PM
> To: ptaccess@googlegroups.com
> Subject: Re: Another problem with Pro Tools and ML
> 
> HI J. R.,
> 
> Let me say something at the outset that you should keep in mind as you
read on. I will say things that you and others will probably quarrel with so
I'm saying this up front so that you understand my personal position.
> 
> I think everything on earth should be accessible to blind people. I think
everything in the world should be accessible to wheelchair users. Universal
access is something that affects us all at one time or another. Believe me
when I say that I experience this keenly and on a daily basis.
> 
> Now, that said, we need to accept the fact that accessibility is not
anywhere near a priority for Avid. Like it or not. Historically, we've been
fortunate to have their cooperation in making Pro Tools accessible, at least
in part, not only once but twice. No matter how much work is put into Pro
Tools to make it accessible, guess what? It'll never be fully accessible
because there will always be a demand by someone that something needs to be
changed to make it easier for a blind person to use. Further, no matter how
accessible Pro Tools itself is, there will always, always, always be
obstacles in the world of audio technology as it concerns blind users.
Before you hit me with a Kurzweilian Singularity glimmer of hope, I'm
referring to our lifetime and not 60 years from now. No matter how much
progress there is, we will always encounter an obstacle somewhere along the
line because we lack a significant, dare I say, the most significant sense
there is and that is sight.
> 
> There will always be some area of Pro Tools that will remain inaccessible
for one reason or another. The video timeline, for example, will simply
never be usable by a blind person. Well, what if I want to use it? Tough.
That's the long and the short of it. One might argue that there must be some
work-around to use the video timeline, some alternative way, some way to
incorporate keyboard shortcuts, surely there must be some way to make it
accessible. Yes, it's possible but not at all likely, not in the least bit.
Why? That should be obvious but I'll say it anyway: blind users are a
fraction of a fraction of the user base. Yes, there are dozens of users but,
I assure you, it's the smallest portion of the user base. Further, the most
important clients to Avid are the people in the broadcast industry. There's
no question about that. They'll say it themselves. Music production isn't
even a priority. If you doubt that, look at what's going on with their
dropping M-Audio, AIR, etc. There are clear priorities.
> 
> As for students testing Pro Tools, I don't know how to put this in any
other way but, Pro Tools was never developed to be a simple program to use.
It's clearly not GarageBand. It was designed as an environment for audio
professionals. beta testing by less experienced users is, I'm sure, not at
all what Avid has in mind. You might think it's a good idea but I assure
you, that's not what Avid is looking for. Why stop at college students? Why
not have high school students beta test? Hey, why not have kids beta test?
Surely, it'll make for a more user-friendly experience, right? Hmm, I'm
afraid not.

[J. R. W.>] Now, you are getting a bit carried away. LOL This was an
officially sponsored class from a Avid training partner. It also just
happens to be part of the university course list. I spoke with the PT people
personally and they were the ones that suggested that I might want to talk
with the beta testing group. They gave me an email address to which I sent a
message and explained my position and why I felt I might be a reasonable
fit. I fully explained to them that I was new to PT but had done A LOT of
beta testing in the past. I didn't even receive the courtesy of a return
email saying "go to hell' "thank you for your interest" or anything. That to
me shows a severe lack of customer focus on someones part. I was perfectly
happy to live with whatever they said in a response. I figured I could live
with it because while I'm not a Professional like others on this list I have
been around the world a bit and there was this list of professional folks
who shared my desire to do things audio related. As I said in the beginning,
this is not kicking anyone on this list but maybe venting a bit of
frustration with the maker of the product.

> 
> All that said, Avid has a vehicle for product feedback. They always have.
All users can make suggestions. Beta testing is something entirely
different. Hopefully, that explains that.
> 
> You might think I have a negative attitude about the whole thing but I
certainly don't. I'm optimistic. Otherwise, I wouldn't be flying out to San
francisco next month to meet with folks at Avid. To be clear, while I'm
optimistic, I also have a realistic outlook on the situation and I know that
there's a long road ahead. There always will be, always.

[J. R. W.>] I can't agree with you more. My experience while a bit
frustrating was on the whole a great success. Will I take the tests? Yes I
probably will. It will require some more study on my part but I'm willing to
do that to get to the goal.
> 
> Any successful audio professional will tell you, if you're thinking of
audio as a profession, be prepared to sacrifice a lot because it's one of
the most difficult fields to be in. It's competitive and it involves long
hours, sometimes little pay and you should only be in it if you feel that
there's nothing else you can see yourself doing in life. For a blind person,
that statement should carry all that much more weight because it's doubly
difficult. Let's be clear about something, there are blind musicians who
just want to record their own songs and they want to do it in Pro Tools.
There are blind audio engineers who have been trained to work in an industry
where, currently, Pro Tools just happens to be a ubiquitous tool. Both
deserve access, of course, but to those for whom it's a matter of their
livelihood, it's especially urgent, naturally. Believe me, I fall squarely
into both camps so I can appreciate all sides of any argument.

[J. R. W.>] Unfortunately, I'm not a musician but I understand their side of
the issue. I just like to take what they have done and help them make
something really great.
> 
> I get the impression that you feel that Avid have not done enough. Yes,
it's not enough for us. It never will be. I do hope and I do believe the
work will continue but, you know what? If it doesn't, I'll cross that bridge
when I get to it. we'll all be crossing it in one way or another. It's the
same story blind musicians and engineers have faced for decades and the
wheels will continue to turn.

[J. R. W.>] I don't think I'd go quite that far. I'm pleased at the progress
that Avid has made. As a rule their customer service, front line, support
have been great people to work with. That is also part of the reason that I
have been willing to pay the fairly significant upgrade cost for Pro Tools.
I'm a software engineer myself and I fully understand what development costs
can be. Having said that I am in that case I guess a lover of audio
production rather than one who would spend, at least at this point, my life
doing that battle. I want to learn to do this well enough that I can help a
few people I know to produce a great audio project.
> 
> Cheers,
> 
> Slau
> 
> 
> 
> 
> 
> On Sep 4, 2012, at 8:31 PM, J. R. Westmoreland wrote:
> 
>> Specifically I'm thinking of items that are in their course ware and 
>> can't be done by visually impaired users.
>> This is not a kick at the few people I know who test with PT. I'm 
>> pointing the finger at Avid specifically. I feel that their beta 
>> program goes out of its way to exclude some valuable input from 
>> students in particular who are learning the system and would have 
>> some input that might help them in the realm of usability. Working 
>> through some of the exercises in the course I found that they loved 
>> to have you work with some of the really showy items, elastic audio, 
>> warping audio, pencil fitting, etc. These items are completely 
>> inaccessible and I believe there should be some way that we as visually
impaired users of the product can do the equivalent things.
>> 
>> Having said all that I also wonder if they might not benefit from 
>> some input on the testing program so the tests might be more 
>> accessible. I have an instructor who is willing to proctor the tests 
>> for me and make the accommodations necessary to take them but he will 
>> have to do some significant adjusting of the tests in a few places. 
>> Unfortunately he is only able to do the testing for PT101 and PT110. 
>> If I were to want to proceed further I'm not sure what could be done.
>> 
>> As Mark put it, if you were to go to a studio and have a 
>> certification they would be much more willing to allow you to do 
>> things yourself. Also, having that cert could assist you in getting a 
>> potential job even as an entry level. For example, if I were to call 
>> you and say I would like to use your facilities to do a project and 
>> had that certification you'd feel much more comfortable in allowing 
>> me to do it. It would make you feel confident in my ability to not damage
your facility.
>> 
>> I would really like to see the certification process work for those 
>> who are visually impaired as well as the rest of the world.
>> 
>> If I had the money to do so I'd have Kevin or someone like him fly 
>> here and go through the labs together working with Mark to adjust 
>> where necessary to make a final class that would produce a successful 
>> testing experience. I believe that at that point the class could be 
>> taken back to Avid and they would be willing to incorporate it in their
curriculum.
>> 
>> I'm trying to write quickly so I hope it makes some sense.
>> 
>> J. R.
>> 
>> 
>> -----Original Message-----
>> From: ptaccess@googlegroups.com [mailto:ptaccess@googlegroups.com] On 
>> Behalf Of Slau Halatyn
>> Sent: Tuesday, September 04, 2012 5:29 PM
>> To: ptaccess@googlegroups.com
>> Subject: Re: Another problem with Pro Tools and ML
>> 
>> 
>> On Sep 4, 2012, at 7:09 PM, J. R. Westmoreland wrote:
>> 
>>> Hmmm. Maybe that is why some things don't fall to the top of the list?
>> 
>> J. R., what specifically are you referring to that hasn't "fallen to 
>> the top of the list?"
>> 
>> slau
>> 


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