You need to supply the iLok account user name not the name of the iLok key itself. The license is deposited into the user account and then you activate the license to the iLok key.
Slau On Sep 17, 2014, at 4:50 AM, Scott Gillen <[email protected]> wrote: > Has anyone updated to RX4 and tried activating it? > > I've tried using my iLok serial number and the iLok name which is iLok_ > followed by the iLok SN. I get the response that they can't send the > activation to the iLok. Any idea what info I should be using to identify the > iLok? Or is there a problem with the iLok server? I get the same response > if I try activating vi RX4 or from the izotope web site. > > Scott > > -- > You received this message because you are subscribed to the Google Groups > "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
