Thanks Slau,
I have rushed into it without thought but, I will definitely follow your advice 
and, make backups of my system in the future.
When it works, Pro tools is the best invension since the wheel but, when it 
doesn’t, it’s a pain.

Thanks,

Trevor

From: Slau Halatyn 
Sent: Wednesday, October 01, 2014 3:26 PM
To: [email protected] 
Subject: Re: If you have pro tools 11 installed, do you still need to authorize 
11.2.1 with iLok?

Hi trevor, 
Here are a couple of golden rules regarding Pro Tools:
1. Never update to the latest Software Update before checking to see if there's 
any news on incompatibilities with Pro Tools. Upgrading will be a risk 
otherwise. Yes, that's inconvenient for daily use computers but Pro Tools is 
most often run on a dedicated production machine so software updates can wait.
2. Always save your disk images so you can restore previous versions if 
necessary or reinstall. In this case, I'm not sure that installing a previous 
version of PT will help. Generally, you want to be on the latest version, 
especially in the interest of having the best chance of being compatible with 
the latest system version.
3. Not specific to Pro Tools, always have a backup drive. You'll have your 
files on the backup and can either restore or simply copy and paste 
applications as needed

HTH,

Slau

On Oct 1, 2014, at 9:02 AM, trevor <[email protected]> wrote:


          I updated my Mavericks today to 10.9.5 and my pro tools isn’t working 
as it was before.
  It isn’t seeing the plug ins or the instruments as it should.
  So, I clicked on the software update and I can’t find where the 11.2.1 
download is.
  Will I need to ring Avid and ask them to do it for me or is it possible to do 
it without sighted assistance?

  Thanks,

  Trevor

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