thanks. i don't mean to be that annoying whiny blind perso but ...

Note: I'm a Windows user, just in case they're only looking at fixing the Mac version.

Chris

At 01:06 PM 11/20/2014, you wrote:
I've been in touch with the president and vice-president of Pace. They're quite aware of the situation and Avid is also raising the issue with them. We were waiting to hear from them for an update. Let me check on that.

Slau

On Nov 20, 2014, at 10:34 AM, Chris Smart <csma...@cogeco.ca> wrote:

> Was it Slau who was in touch with the folks at Pace Anti-piracy Inc. regarding the inaccessibility of the iLok License manager?
>
> Do you have any news to share on this? Barring that, who may I send a politely worded letter to?
>
> I've now missed out on two Slate Digital beta cycles in which I'm supposed to be participating Also I had to pass on the beta cycle for Eiosis Air EQ, thanks to not being able to move licenses around independently. While annoying, this has not yet impacted my work, but it's only a matter of time before it does.
>
> Slate have new and improved versions of VCC in the works, including much more efficient CPU usage, not to mention an all new and improved FGX.
>
> No, I don't live with computer savvy sightlings who can sort this out. I realize the process simply involves copy and paste, but honestly, the one person I do live with finds this challenging.
>
> Have any of you had luck talking to Pace on the phone, and getting them to do this remotely through something like Team Viewer? Perhaps if enough of us made this request, they would see it as advantageous to unburden their front line tech support people from this responsibility.
>
> I'm considering getting Slate to do this over the phone, but honestly I don't want to be an annoyance. It's not their fault at all for wanting to keep their intelectual property secure. I for one am glad that their products aren't all over the torrent sites.
>
> Chris
>
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