Frankly, I dono what! to believe, or who! to believe anymore.
Chris.
----- Original Message -----
From: "Scott Chesworth" <[email protected]>
To: <[email protected]>
Sent: Wednesday, July 08, 2015 3:05 PM
Subject: Re: A delightful Avid support experience
Well, the be patient advice has turned out to be valid hasn't it lol.
So far as I understood it, the be quiet component of the advice was
more in relation to threatening legal action and the like. People were
getting quite hot under the collar which is rarely a good way to
approach these things, particularly when combined with fragmentation.
I doubt pinging someone that you've had a dialogue with a quick email
every month or so to ask whether there's been any movement counts as
causing trouble, but Slau can slap my wrists if he sees it
differently.
On 7/8/15, Chris Smart <[email protected]> wrote:
we were all told to just be quiet and be patient awhile ago. Who on here
was
working on this? Chuck? Slau? someone else?
At 02:40 PM 7/8/2015, you wrote:
The last couple of times I've pinged them a quick email to see whether
there was any new news, I haven't had a response. Anyone else -
perhaps with a direct contact higher up - had better luck?
On 7/8/15, Chris Smart <[email protected]> wrote:
> that's great to know.
>
> Question: have we heard anything new from Pace about iLok License
> manager
> accessibility?
>
> At 07:19 AM 7/8/2015, you wrote:
>>
>> I'm sure a lot of you have probably done this before, but today I
>> called
>> up Avid support because I didn't have anyone sighted to hand, I'd
>> just
>> formatted my computer, and I really could do with cracking on with a
>> ProTools session. Without hesitation, they said they were happy to
>> remotely control my comuter and do the Ilok activation for me. It
>> took
>> just a couple of minutes and now I'm up and running. Jupt thought I'd
>> share this positive news with you all, in case you weren't aware of
>> the
>> possibility of this option.
>>
>> Sent from my iPhone
>>
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>
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