Thank you all! Sorry for another question: I have an anual upgrade plan for Pro Tools, but when I went into ”My products & subscriptions” on avid.com, it appeared that the plan was expired and that I had to update my payment information. I filled in the right information and it said that the update was successfull. But I still can’t find a version higher than 12.7.1 in my download links. Any ideas on what to do? 😊
Best, Niklas Från: ptaccess@googlegroups.com [mailto:ptaccess@googlegroups.com] För Steve Sparrow Skickat: den 2 december 2017 22:59 Till: ptaccess@googlegroups.com Ämne: Re: Import problem Hi Yeah That would be your problem with Hi Sierra. This actually happened to me a few weeks back. I upgraded to hi sierra and was running protools 12.61. This import problem occurred. I upgraded to 12.82 and import problem was resolved. So speaking from experience i would almost guarantee this would get you back and running again. Steve On 2 Dec 2017, at 10:54 pm, Niklas Karlsson <niklas.karlsso...@hotmail.se<mailto:niklas.karlsso...@hotmail.se>> wrote: Thank you so much! That's most likely the case since I recently updated to High Sierra. I've looked for a solution for this for several days now and didn't thought of this at all. :) Thank you again! Best, Niklas Skickat från min iPhone 2 dec. 2017 kl. 12:57 skrev Ignasi Cambra <ignasicam...@gmail.com<mailto:ignasicam...@gmail.com>>: Hey Niklas, Most likely the problem is that you have updated your system to Mac OS High Sierra. In any case you are using a version of ProTools that’s too old for the operating system you are running. I believe Avid hasn’t officially approved High Sierra yet, but if you update to the latest ProTools version (12.8.2) things should mostly work fine. If you are not on High Sierra I would still recommend that you update ProTools, which will most likely solve the issue. Best, IC Sent from my iPhone On 2 Dec 2017, at 12:39, Niklas Karlsson <niklas.karlsso...@hotmail.se<mailto:niklas.karlsso...@hotmail.se>> wrote: Hi all, Hope all is great! I recently started working on a session in which I want to import an audio file. But when I press CMD-Shift-I to bring up the import audio dialog, the following message appears: Could not complete the Import Audio command because Assertion in "/Volumes/Development/200028/ProTools/NewFileLibs/Cfd/MacOS/Cfd_ImportAudioDialogMacOS.mm", line 603. (Use the Copy button to copy this message to the clipboard.) Importing audio has worked fine before and I have no idea why PT suddendly shows this. I’ve tried to manually reinstall PT but the same message appears anyway. If someone has any idea on how to solve this problem I would greatly appreciate it! Thanks in advance! All the best! Niklas -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com<mailto:ptaccess+unsubscr...@googlegroups.com>. 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