Hi Slau, Steeve, and all! Slau, Steeve suggested checking the iLock manager to see if it's the latest version. I checked it and found it's not, and the app asks if I want to update it, which I answered yes. Steeve, I think it has finishing updating now. What do I do next? I'm launching it now, and it just brought up a dialogue box, saying the version ProTools relies on 32bit quick time yatty yatty but this OS is unable to provide it or so, and hit okay. Now, it's saying busy again. I'm waiting to see what it does next. Hopefully by the time I shoot this mail, it would have opened and let me into my session. Thanks for everything guys. Steeve, your suggestions are on point.
Best, Dammie On 10/21/20, Slau Halatyn <[email protected]> wrote: > I'm not sure what the case might be here but checking notifications and > system dialogs from the Finder would definitely be a first step. Also, avoid > using iLok Cloud sessions. If you have an iLok key, use that instead of iLok > Cloud. Keep us posted. > Slau > > >> On Oct 21, 2020, at 7:28 PM, Dammie Onafeko <[email protected]> >> wrote: >> >> Hi Steeve! Thnks for that piece of suggestion. I'm updating my iLock >> manager now. I just found that it's not the latest. I'll update you on >> the next development. Thanks again! >> >> Best, >> >> Dammie >> >> On 10/21/20, Steve Baskis <[email protected]> wrote: >>> Make sure that your ILOK is connected to your computer if you have one >>> and >>> that the Ilok software is up-to-date. >>> >>>> On Oct 21, 2020, at 18:33, Dammie Onafeko <[email protected]> >>>> wrote: >>>> >>>> Hi Slau! That was a blunder on my part. It's not LCapiton. It's >>>> Catalina. I basically upgraded my system from Maharvy. What do you >>>> think is the problem and how can I resolve this problem? I'm now >>>> trying out Steeve's suggestion, but the situation is still the same. >>>> Thanks a lot! >>>> >>>> Best, >>>> >>>> Dammie >>>> >>>>> On 10/21/20, Slau Halatyn <[email protected]> wrote: >>>>> Ah, OK, now I see that you meant Catalina. Never mind that angle. >>>>> >>>>> >>>>>> On Oct 21, 2020, at 6:25 PM, Dammie Onafeko <[email protected]> >>>>>> wrote: >>>>>> >>>>>> Hi Steeve! Thanks for your suggestions. I'm trying out what you >>>>>> suggested now. The OS I upgraded to is Catalina, not LCapiton. Pardon >>>>>> me for that mistake. I'll let you know when anything changes. God >>>>>> bless! >>>>>> >>>>>> Best, >>>>>> >>>>>> Dammie >>>>>> >>>>>> On 10/21/20, Steve Baskis <[email protected]> wrote: >>>>>>> Sometimes when ProTools says it’s busy like that I try turning >>>>>>> voiceover >>>>>>> off >>>>>>> and command tabbing away from the application, then turning >>>>>>> voiceover >>>>>>> back >>>>>>> on. It’s also good practice to press the VO keys and F1 to see what >>>>>>> is >>>>>>> running. If you press the VO keys once again with F1 and Peru’s the >>>>>>> menu >>>>>>> to >>>>>>> see what dialogs are open there may be some thing ProTools wants you >>>>>>> to >>>>>>> do? >>>>>>> Those are my tidbits for now… >>>>>>> >>>>>>> Sounds like you downloaded the latest ProTools which I believe is >>>>>>> compatible >>>>>>> with Catalina 10.15.5 and Catalina 10.15.6. I don’t know if El >>>>>>> Capitan >>>>>>> will >>>>>>> work with the latest ProTools, but this is something you can check >>>>>>> at >>>>>>> this >>>>>>> website: >>>>>>> >>>>>>> https://avid.secure.force.com/pkb/articles/compatibility/Pro-Tools-System-Requirements >>>>>>> >>>>>>> I hope this helps, >>>>>>> Steve Baskis >>>>>>> >>>>>>>> On Oct 21, 2020, at 17:36, Dammie Onafeko <[email protected]> >>>>>>>> wrote: >>>>>>>> >>>>>>>> Hi guys: >>>>>>>> >>>>>>>> Hope you all are doing very well. I upgraded to LCapiton last >>>>>>>> Friday >>>>>>>> and upgraded my ProTools from 2019 to 2020, and I haven't been able >>>>>>>> to >>>>>>>> open ProTools. I actually just downloaded the ProTools 2020.9 >>>>>>>> today, >>>>>>>> and launching ProTools has been impossible. What's happening? What >>>>>>>> more do I need to do open a session and work in it? Every time I >>>>>>>> initiate the launch by holding down VO and pushing space bar, it >>>>>>>> just >>>>>>>> stays there saying busy and won't open. Please help guys! Thanks! >>>>>>>> >>>>>>>> Best, >>>>>>>> >>>>>>>> Dammie >>>>>>>> >>>>>>>> -- >>>>>>>> You received this message because you are subscribed to the Google >>>>>>>> Groups >>>>>>>> "Pro Tools Accessibility" group. >>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>> send >>>>>>>> an >>>>>>>> email to [email protected]. >>>>>>>> To view this discussion on the web visit >>>>>>>> https://groups.google.com/d/msgid/ptaccess/CAN%3Dh5d_V-Sk-Ff_X-4hGNOfxMR_VqT7wzGokmCC4%3Drr25buubQ%40mail.gmail.com. >>>>>>> >>>>>>> -- >>>>>>> You received this message because you are subscribed to the Google >>>>>>> Groups >>>>>>> "Pro Tools Accessibility" group. >>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>> send >>>>>>> an >>>>>>> email to [email protected]. >>>>>>> To view this discussion on the web visit >>>>>>> https://groups.google.com/d/msgid/ptaccess/995887D8-E19F-4883-A41D-EB7AFE637586%40gmail.com. >>>>>>> >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups >>>>>> "Pro Tools Accessibility" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>> send >>>>>> an >>>>>> email to [email protected]. >>>>>> To view this discussion on the web visit >>>>>> https://groups.google.com/d/msgid/ptaccess/CAN%3Dh5d_Xe990uS4GZdd7vDgP8b7kUyyxw6W-jn0YZboM2ddnQQ%40mail.gmail.com. >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups >>>>> "Pro Tools Accessibility" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>> an >>>>> email to [email protected]. >>>>> To view this discussion on the web visit >>>>> https://groups.google.com/d/msgid/ptaccess/D6EA7C8F-BFD4-48BD-91F4-851993B37418%40gmail.com. >>>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups >>>> "Pro Tools Accessibility" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an >>>> email to [email protected]. >>>> To view this discussion on the web visit >>>> https://groups.google.com/d/msgid/ptaccess/CAN%3Dh5d-83PRqwqNTtNOWX_obq6p_yfsf5LCw6a%3DDj0OgA3_HAQ%40mail.gmail.com. >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups >>> "Pro Tools Accessibility" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an >>> email to [email protected]. >>> To view this discussion on the web visit >>> https://groups.google.com/d/msgid/ptaccess/61CF9E87-F7F0-49C9-8EEE-554B26BA0531%40gmail.com. >>> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Pro Tools Accessibility" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/ptaccess/CAN%3Dh5d_%2BhnMEunLavLZ-RHxCod1GBoxtviyciBgJQfVfiDidBQ%40mail.gmail.com. > > -- > You received this message because you are subscribed to the Google Groups > "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/ptaccess/B7DF3AEA-29F3-46F7-BF67-BB141A034AF0%40gmail.com. > -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. 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