Hi andrew,

yes, have tried another disk and same response, is recognising card ok.

brian.
----- Original Message ----- 
From: "Andrew Hodgson" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, October 08, 2004 11:21 PM
Subject: RE: not taking disk.


Hi,

Obvious questions but have you tried another disk in the unit?  It sounds
like one of the sensors in the drive is getting pressed and the software
thinks the drive is operational when it isn't, and so you get that output
message.

Andrew.

> -----Original Message-----
> From: briandalton [mailto:[EMAIL PROTECTED] 
> Sent: 08 October 2004 18:47
> To: ptr1
> Subject: not taking disk.
> 
> Hi,
> i turned on my ptr1 and got a battery low worning, tried 
> inserting a cd and
> the unit tried to grab it but only took about half of the 
> disk in and then
> told me that it was a damaged or improper disk.
> i ejected the cd, shut down the ptr1 and plugged it into the 
> mains.i left it
> a while and turned it back on and tried to insert another 
> disk. I got the
> same response and once again the ptr1 only took in half the 
> disk. i ejected
> it and tried again to no avail.
> 
> i guess its a hardware problem but is there any resets i can 
> do first? i
> baught it from RNIB, do i have to return it to them or to plextar? who
> should i contact?
> 
> Brian.
> 
> 
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