Juan Sequeda wrote:
Hugh and all,


On Fri, Dec 5, 2008 at 3:14 PM, Hugh Glaser <[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>> wrote:


    Clearly the answer was no, as I have had no other responses.

I say yes, but most probably if it did exist right now, it wouldn't be used.


    I am still worried (as I guess Aldo is) that we do not have a
    support forum for plain users.

I wonder why?


    (That is where they will feel welcome, able to ask damn fool
    questions, and nurtured.)
    These are the people who actually might care nothing for our
    wonderful technologies, but simply want to use our amazing Linked
    Data, and that we need to bring into a community.
    It may be that the wiki could help, but it doesn't at the moment.
    To push the point more:
    We are now doing tutorials on "How to Publish Linked Data...",
    which is great.
    But we need to also do "How to Use Linked Data..." to people who
    know nothing, and don't really want to know much.

EXACTLY!!!!! This is the whole chicken and egg problem.

I ask myself every day... who is going to use linked data? And lets get all the LODers and SemWebers out of the picture. Now lets ask ourselves again, who is going to use this data? Who is this data for? Or furthermore, what is LOD? This is where we have to start! I think that this community needs to start putting themselves in the shoes of the "web2.0" developers! We need to start some kind of outreach and education pipeline. Personally, I have started this with the community of developers in Austin. In conjunction with the Cyc Foundation, we founded Semantic Web Austin [1], as a way to teach/expose Semantic Web technologies. We are planning to do WebOfData Workshops, bring keynote speakers, and just get the community excited about LOD, what it is, and HOW to USE it! Furthermore, this is one of the main motivations of SQUIN [2], so a simple web developer can use LOD without any complications. The transition needs to be nice and simple.

Another thing that I ask myself is who is going to start LODizing new data. The outreach and education part should encourge companies who are exposing their data through API's to start doing it as Linked Data too! But they never will if they don't even know what LOD is. An interesting case is Jinni.com, a "semantic web" application. I contacted the CEO, and to my surprise, they don't use any semantic web technologies and don't even know what LOD is! The application and data is awesome, and they just released an API. I envision a future when companies release their API's and their Linked Data too!

[1] www.semanticwebaustin.org <http://www.semanticwebaustin.org>
[1] http://squin.sourceforge.net/


    And then they need to know they can get support from somewhere.


Once they know what LOD is, and how they can start using it, this list will be useful!


    If anyone has any suggestions or can point me at something I have
    missed that would be great.


My two cents! Would love to here comments!

Juan,

Let's go through some simple QA.
You play the "User" and I (and hopefully others will provide answers) will provide answers.

Mission: simple articulation of the value prop. of Linked Data.

Warning: Cognitive Dissonance is the viper in the sand re. this quest.



Kingsley



    Best
    Hugh


    On 28/11/2008 16:39, "Aldo Bucchi" <[EMAIL PROTECTED]
    <mailto:[EMAIL PROTECTED]>> wrote:

    Hi Hugh,

    On Fri, Nov 28, 2008 at 9:15 AM, Hugh Glaser <[EMAIL PROTECTED]
    <mailto:[EMAIL PROTECTED]>> wrote:
    > Thanks Aldo,
    > Very clear.
    > I agree; what is the forum for users to ask some questions
    without getting
    > dragged into the developer world?

    Not sure if it exists at this point.
    There is some intent behind the LOD wiki and very good material there,
    but the lines are a bit blurry ( only a bit ).

    > We could point them at the wiki, and the developing material on
    how to do
    > things, but they still need to be able to ask questions.
    > Ravinder asked a sensible question of the sort that should get a
    > well-serviced response; he got some of that (eg I said "here are
    some SPARQL
    > endpoints, have fun!"), but we then moved back into developer
    mode and had a
    > discussion among ourselves. This is not the first time this has
    happened, I
    > think.

    Exactly!
    That was the case I was trying to make.
    Very well synthesized.

    > And I suspect that quite a few existing list members are feeling
    the content
    > is too detailed.
    > It is very exciting that we should have got to the stage where
    we have this
    > problem!

    Aha!
    And that's why I think it is sensible to act now, this is only going
    to grow as a problem.

    > You suggest lod-dev and lod-users
    > Checking the W3 lists it seems they don't really have a standard
    way of
    > splitting things. Similar situations:
    > eg
    >    public-owl-comments - This is the public feedback mailing list
    >    public-owl-dev
    >    public-owl-wg - Technical discussion of the OWL Working Group.
    > Or
    >    www-amaya - discussion about general issues of Amaya
    >    www-amaya-dev - Technical discussion about Amaya.
    >    www-amaya-developers
    >    www-amaya-doc - Discussion among contributors
    >
    > I am not in favour of having many lists, nor changing names.
    >
    > So I think it would be a good idea to create a new list
    "public-lod-dev",
    > and use public-lod for our users (should it be used for
    announcements as
    > well?).

    In the end, the only difference is that there should be some place
    where people are simply served with practical answers and those who
    know the technicalities keep them to themselves ( and have other
    spaces to channel those debates ), unless prompted to delve deeper.

    We have agreed on what LOD is, right?
    There is a huge amount of LOD out there, right?
    There are tools to use it, right?

    If that's what we are saying out to the world, then questions like
    Ravinder's should have a very simple answer as you say.
    And should reassure him in his interest, not plant a 6 meter wall in
    front of him.

    > I guess that is a formal proposal, if the protocol allows me to
    do so.
    > Any takers?

    Heh. Me.

    >
    > How do we decide?
    > I guess we wouldn't want to flood the list with yes/no/maybe.
    > Someone can put out a simple message and then gather votes?
    > I would be happy to, or does someone else want to?
    > Feel free to email me privately with "yes please", "I'll do it"
    or "no
    > don't".
    > Sorry if I am out of order here, but let's get to a conclusion
    with minimum
    > fuss.

    Yeah, I don't know how to proceed either.
    This is just another debate where we are pointing out an important
    issue.

    There are others with more authority and insider knowledge that could
    provide some guidance.

    I would suggest calling the aforementioned case, the "R" case, in
    allusion to the name of the user who asked the question.

    So far, the R-Case is yet another example that has served to reveal a
    flaw in the suitability of this list to receive the new markets we are
    targeting with our outreach efforts ( markets will try to stand a bit
    to the right of the value chain and don't really care what's going on
    on the other side ).

    ( and if mr ravinder does care, then lets just create a fictional
    character. he served the purpose well ;).

    Best,
    A

    >
    > Best
    > Hugh
    >
    > On 27/11/2008 21:54, "Aldo Bucchi" <[EMAIL PROTECTED]
    <mailto:[EMAIL PROTECTED]>> wrote:
    >>
    >> Hugh,
    >>
    >> Oh I am not saying you are against this, like anyone else in this
    >> group you are evidently pushing this forward.
    >> This is just a debate excercise right?
    >>
    >> Not trying to second guess your intentions.
    >>
    >> Please all I tried to point out is exactly that.
    >>
    >> We are using this list to debate in public.
    >>
    >> Do we want to debate in public?
    >> If we do, perfect.
    >> But beware that we are bouncing people off because, gee, take a
    look
    >> at the level of the discussions!
    >>
    >> People just want to know what this big cloud of data is, what
    they can
    >> get out of it, how to use it, etc.
    >>
    >> Or else we will fall back again into the SW obscure alley.
    >>
    >> I am risking getting bullied in the list for pointing this out,
    but I
    >> think it is worth it.
    >>
    >> We are making some progress here in terms of world PR.
    >>
    >> Best,
    >> A
    >> --
    >> Aldo Bucchi
    >> U N I V R Z
    >> Office: +56 2 795 4532
    >> Mobile:+56 9 7623 8653
    >> skype:aldo.bucchi
    >> http://www.univrz.com/
    >> http://aldobucchi.com
    >>
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    --
    Aldo Bucchi
    U N I V R Z
    Office: +56 2 795 4532
    Mobile:+56 9 7623 8653
    skype:aldo.bucchi
    http://www.univrz.com/
    http://aldobucchi.com

    PRIVILEGED AND CONFIDENTIAL INFORMATION
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    which it is
    addressed and may contain information that is privileged and
    confidential. If
    you are not the intended recipient, please do not distribute or
    copy this
    communication, by e-mail or otherwise. Instead, please notify us
    immediately by
    return e-mail.
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    cual está
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    es el destinatario, por favor no distribuya ni copie esta
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--


Regards,

Kingsley Idehen       Weblog: http://www.openlinksw.com/blog/~kidehen
President & CEO OpenLink Software Web: http://www.openlinksw.com





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