Hi Clint and Rob,
This is relatively easy to implement, and we can start immediately by just
adding [ca-infosharing] in the whiteboard. I've added it to the Mozilla CA
Program wiki - https://wiki.mozilla.org/CA/Bug_Triage#Whiteboard_Tags ("For
non-incident "lessons learned" and other descriptions of comprehensive
steps a CA might take when addressing compliance, or cascading incidents,
or to share its compliance-related experiences for the benefit of the
ecosystem"), and I'll get this added somewhere on the CCADB website.
Thanks,
Ben

On Wed, May 22, 2024 at 4:18 PM 'Clint Wilson' via CCADB Public <
[email protected]> wrote:

> Hi Rob,
>
> This incident is a valuable example for the ecosystem of the steps that
> may be necessary for a CA to take when approaching compliance and incidents
> comprehensively, especially when incidents spiral or cascade into the
> discovery of more underlying or systemic issues than at first appearance. I
> would absolutely encourage other CAs to share (and continue sharing)
> similar information, as we see SSL.com working on with their reseller
> interactions or when Amazon provided a presentation at a recent CA/B Forum
> F2F. Even if the events from which CAs learned a great deal or which
> heavily impacted their ability to successfully comply with industry
> expectations and requirements are in the distant past, such retrospective
> analyses can be incredibly valuable no matter their timing.
>
> I similarly support disclosing such "lessons learned" in Bugzilla and
> having a tag dedicated thereto seems appropriate -- especially if this
> becomes more common for CAs to do. Alternatively, if Mozilla would prefer
> organizing these in some other way, I'm not opposed; the goal here is
> discoverability and there are likely any number of ways to succeed in that
> goal.
>
> Cheers!
> -Clint
>
> On Wednesday, May 22, 2024 at 12:25:12 PM UTC-7 Rob Stradling wrote:
>
>> A few years ago, Sectigo created
>> https://bugzilla.mozilla.org/show_bug.cgi?id=1724476 in order to share
>> information about our "Guard Rails" project.  Quoting that bug:
>> *“Guard Rails” is a convenient name for a series of programmatic checks
>> we are putting in place to confirm certificate orders for compliance with
>> specific requirements before issuance can occur. Guard Rails are like
>> Certificate Lints, except that they may be stricter than what CA/B Forum
>> and root program policies require. By defining and adding these checks, we
>> can eliminate potential sources of misissuance and achieve higher overall
>> issuance quality. This initiative is borne in part from the understanding
>> that human-based processes are fundamentally error prone, and to the degree
>> we can implement defined machine processes, our error rate will go down.*
>>
>>
>> We took steps <https://bugzilla.mozilla.org/show_bug.cgi?id=1724476#c1> 
>> (comment
>> #1) to avoid this bug being seen as an "incident" bug:
>> *Since this bug is intended to be a repository for information and
>> discussion rather than a response to any particular CA Compliance incident,
>> I'm immediately marking it as RESOLVED INCOMPLETE and deliberately not
>> putting [ca-compliance] in the Whiteboard field. We chose to deviate from
>> the "<CA Name>: <Incident Summary>" bug title format for the same reason.*
>>
>> However, at some point since then somebody decided to add the
>> "[ca-compliance]" whiteboard tag, which seems problematic to us.
>>
>> In order to clearly identify this type of information sharing "bug", and
>> even to encourage other CAs to consider doing likewise, we would like to
>> propose a new whiteboard tag:
>>
>> [ca-infosharing]
>>
>> --
>> Rob Stradling
>> Distinguished Engineer
>> Sectigo Limited
>>
>>
>>
>> --
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