Robin Chan She/Her/Hers
Satellite Software Engineering Manager - Pulp Red Hat <https://www.redhat.com> IRC: rchan Red Hat respects your work life balance. Therefore there is no need to answer this email out of your office hours. <https://www.redhat.com> On Thu, Jul 23, 2020 at 12:37 PM David Davis <davidda...@redhat.com> wrote: > Thanks for working on this. Responses inline below. > > David > > > On Thu, Jul 23, 2020 at 11:55 AM Melanie Corr <mc...@redhat.com> wrote: > >> Hi all, >> >> I need your help in shaping the survey[0]. >> >> I copied over some questions from last year's survey and added what I >> thought might be interesting. Last year's survey contains a lot of >> "planning" questions for future upgrades to Pulp 3. Many things have >> changed since then, and I think you know best where we need to focus. >> >> I added conditions to the survey to try and separate the following: >> >> * Questions for Pulp 2 Users >> * Questions for Pulp 3 Users >> * Questions for people who are in-between their migration. This last >> category of user may exist only in my head. Let me know :) >> > >> Questions for you: >> >> Do you think streaming the survey into separate user groups like this is >> a good idea? >> > > Is it possible though to compare the results across surveys (like what OS > people are using)? > > >> >> With the Pulp 2 survey, do we want to collect, for example, what version >> of MongoDB they're using? I'm assuming we ultimately want to guide users >> away from Pulp 2, so most of what I added related to a future migration to >> Pulp 3. I kept all the "what features would you like" type questions for >> the Pulp 3 part of the survey and focused on what they need to get away >> from Pulp 2. What do you think? >> > > For Pulp 2, I would ditch most of the questions that aren't relevant to > why they are still on Pulp 2 and what their upgrade/trial experience of > Pulp 3 is like (if any). > Agreed. I think the EOL on Pulp 2 was a question just to try to get that info out/awareness. > > >> >> For the Pulp 3 users, are there any areas I haven't covered where you >> want to focus and learn their experiences? >> > What content types they are using. What features they want still. anything we need to know to get users to use Pulp 3 (start or move to). > >> > >> I asked Greg Sutcliffe, the MBU's Data Analyst, a question related to >> rewording I was doing on one question. One piece of advice he gave me was >> to beware of asking about solutions to complex problems. For example, on >> his advice, I changed "If there was a Pulp 3 web-based interface, would you >> use it?" from the 2019 survey to "Do you need a Pulp 3 web UI for your >> environment?" with the follow-up question to describe that workflow if they >> answer yes. He said to focus the questions on their experiences and their >> problems rather than having them propose hypothetical solutions. >> > > +1, good idea. > agreed. no leading questions. I think before we asked a similar question about the cli. "Would like a free cookie" vs. "what do you need right now" > > >> >> Feel free to reply here or enter "That is a terrible question, Melanie" >> into the survey :) >> Am happy to apply any feedback. >> >> [0] >> https://forms.gle/aynaM4d4wX5Aterz5 >> >> >> >> >> >> -- >> >> Melanie Corr, RHCE >> >> Community Manager >> >> Red Hat <https://www.redhat.com> >> >> Remote, Ireland >> >> mc...@redhat.com >> M: +353857774436 IM: mcorr >> <https://www.redhat.com> >> >> _______________________________________________ >> Pulp-dev mailing list >> Pulp-dev@redhat.com >> https://www.redhat.com/mailman/listinfo/pulp-dev >> > _______________________________________________ > Pulp-dev mailing list > Pulp-dev@redhat.com > https://www.redhat.com/mailman/listinfo/pulp-dev >
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