I'd be OK with using time last edited or created being over some value (6 months) as an auto-close with a note to re-open. For older bug reports or feature requests - if a user has lived without it for a long time without contributing a fix, then some re-engagement to re-open an issue helps provide some priority assessment.
Robin Chan She/Her/Hers Satellite Software Engineering Manager - Pulp Red Hat <https://www.redhat.com> IRC: rchan Red Hat respects your work life balance. Therefore there is no need to answer this email out of your office hours. <https://www.redhat.com> On Fri, Aug 7, 2020 at 11:34 AM David Davis <davidda...@redhat.com> wrote: > After open floor, the consensus was to give all users the ability to > reopen issues aside from dupes or completed/released. I've done that. > > I think we want to go through open issues and close them out or groom them > regardless of what we decide about doing a mass close so I went ahead and > added an agenda item to our pulpcore meeting. > > David > > > On Fri, Aug 7, 2020 at 10:49 AM Tatiana Tereshchenko <ttere...@redhat.com> > wrote: > >> +1 to allow all users to re-open issues. >> If ^, then +1 to closing as many backlog issues as seems needed. >> >> We can close based on the date and then review manually items with >> redmine issue number less than N - old ones, to see if they have recent >> comments or just spam. >> >> On Thu, Aug 6, 2020 at 6:08 PM Ina Panova <ipan...@redhat.com> wrote: >> >>> >>> >>> >>> -------- >>> Regards, >>> >>> Ina Panova >>> Senior Software Engineer| Pulp| Red Hat Inc. >>> >>> "Do not go where the path may lead, >>> go instead where there is no path and leave a trail." >>> >>> >>> On Wed, Aug 5, 2020 at 8:54 PM David Davis <davidda...@redhat.com> >>> wrote: >>> >>>> We've been discussing the possibility of closing issues in redmine due >>>> to the overwhelming number of issues at NEW. Currently, we have 930 issues >>>> at NEW and I think that exceeds our capacity to address each issue >>>> individually. >>>> >>>> The first item I want to bring up for discussion is expanding the >>>> ability for users to reopen closed issues. Currently only authors can >>>> reopen issues at CLOSED excluding CLOSED - DUPLICATE and CLOSED - COMPLETE. >>>> Should we expand this to all redmine users? >>>> >>> >>> +1 to expand it to all users. >>> >>>> >>>> If we expand this permission, this should give us the ability to safely >>>> close out issues that fit some criteria. I looked at the pulpcore issues >>>> and limited the issues to just ones without a Katello tag or a BZ and that >>>> were created before 2020[0]. This still leaves us with almost 300 NEW >>>> issues in pulpcore which still seems unrealistic to go through. Any >>>> thoughts on what criteria to use? >>>> >>> >>> We could also exclude issues that have Pulp2 tag. >>> Even if we end up having 300 issues to process, I know that sounds a >>> lot, but we can regularly dedicate 5 mins(timeboxed!) of our pulpcore team >>> meeting, or open floor to go through. For some issues it is enough to read >>> the title to make a decision. >>> I *think* this might be a feasible idea, look how many and good >>> improvements we did in redmine having it on the agenda for each open floor. >>> >>> Alsom, what will be the state of the issues we are going to mass close - >>> CLOSED-WON'TFIX? >>> >>>> >>>> [0] It would be better to use updated at to scope issues but >>>> unfortunately a lot of older issues have been updated recently due to spam >>>> comment >>>> >>> >>>> David >>>> _______________________________________________ >>>> Pulp-dev mailing list >>>> Pulp-dev@redhat.com >>>> https://www.redhat.com/mailman/listinfo/pulp-dev >>>> >>> _______________________________________________ >>> Pulp-dev mailing list >>> Pulp-dev@redhat.com >>> https://www.redhat.com/mailman/listinfo/pulp-dev >>> >> _______________________________________________ > Pulp-dev mailing list > Pulp-dev@redhat.com > https://www.redhat.com/mailman/listinfo/pulp-dev >
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