It looks like you're on RHEL 5 x86_64 based on the package manifest you
showed.  Are you running a specific 5.X or just latest RHEL 5 with all updates
applied?

I'm assuming you just walked through the instructions at
http://pulpproject.org/ug/UGInstallation.html.

Let me know what version of RHEL 5 you're on, and we can try the setup and see
if we can repro the issue.

Thanks.

On Fri, Nov 18, 2011 at 09:19:56PM +0000, Golden, Joel wrote:
> The only logs in /var/log/pulp are the db.log and client.log.  =/
> 
> I corrected hostnames in the files you specified but still get the same error.
> 
> ##pulp-admin -u admin -p admin user list
> error:  error: operation failed: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 
> 2.0//EN">
> <html><head>
> <title>500 Internal Server Error</title>
> </head><body>
> <h1>Internal Server Error</h1>
> <p>The server encountered an internal error or
> misconfiguration and was unable to complete
> your request.</p>
> <p>Please contact the server administrator,
>  root@localhost and inform them of the time the error occurred,
> and anything you might have done that may have
> caused the error.</p>
> <p>More information about this error may be available
> in the server error log.</p>
> <hr>
> <address>Apache/2.2.3 (Red Hat) Server at kstester-den Port 443</address>
> 
> ##hostname
> kstester-den
> 
> ##/etc/pulp/admin/admin.conf:
> [server]
> host = kstester-den
> port = 443
> scheme = https
> path = /pulp/api
> interval = 240
> 
> [plugins]
> plugin_dirs = /usr/lib/pulp/admin/plugins
> 
> ##openssl x509 -text -in /etc/pki/tls/certs/localhost.crt:
> Certificate:
>     Data:
>         Version: 3 (0x2)
>         Serial Number: 28289 (0x6e81)
>         Signature Algorithm: sha1WithRSAEncryption
>         Issuer: C=--, ST=SomeState, L=SomeCity, O=SomeOrganization, 
> OU=SomeOrganizationalUnit, CN=kstester-den/emailAddress=root@kstester-den
>         Validity
>             Not Before: Sep 23 14:01:07 2011 GMT
>             Not After : Sep 22 14:01:07 2012 GMT
>         Subject: C=--, ST=SomeState, L=SomeCity, O=SomeOrganization, 
> OU=SomeOrganizationalUnit, CN=kstester-den/emailAddress=root@kstester-den
> 
> ##/etc/sysconfig/network:
> NETWORKING=yes
> NETWORKING_IPV6=no
> HOSTNAME=kstester-den
> 
> ##/var/log/httpd/ssl_error_log:
> [Fri Nov 18 14:12:38 2011] [info] Connection: Client IP: 10.47.28.29, 
> Protocol: TLSv1, Cipher: DHE-RSA-AES256-SHA (256/256 bits)
> [Fri Nov 18 14:14:38 2011] [error] [client 10.47.28.29] Premature end of 
> script headers: webservices.wsgi
> [Fri Nov 18 14:14:38 2011] [debug] ssl_engine_kernel.c(1819): OpenSSL: Write: 
> SSL negotiation finished successfully
> [Fri Nov 18 14:14:38 2011] [info] [client 10.47.28.29] Connection closed to 
> child 5 with standard shutdown (server kstester-den:443)
> 
> 
> -----Original Message-----
> From: James Slagle [mailto:[email protected]] 
> Sent: Friday, November 18, 2011 1:48 PM
> To: Golden, Joel
> Cc: [email protected]
> Subject: Re: [Pulp-list] New Pulp install - pulp-admin commands fail
> 
> Hello, 
> 
> I'm not sure I have anything definitive, but I did notice one thing that 
> might be an issue.
> 
> From ssl_error_log, I see:
> > [Fri Nov 18 12:35:35 2011] [info] [client 10.47.28.29] Connection 
> > closed to child 1 with standard shutdown (server 
> > kstester-den.domain.com:443)
> 
> I'm wondering if apache thinks your hostname is kstester-den.domain.com, but 
> pulp is configured to expect kstester-den.
> 
> What's does the command 'hostname' say on the box?  Also, what's configured 
> in /etc/sysconfig/network?  That value needs to match what's set for 
> server_url in /etc/pulp/pulp.conf and for host in /etc/pulp/admin/admin.conf.
> 
> Also, it needs to match the CN of the subject that is set in the SSL 
> certificate that is referenced by the SSLCertificateFile config in 
> /etc/httpd/conf.d/ssl.conf.  If you haven't changed any default values in 
> that file, the certificate should be /etc/pki/tls/certs/localhost.crt.
> 
> You can see the certificate in text format by using:
> openssl x509 -text -in /etc/pki/tls/certs/localhost.crt
> 
> You could try sending the full log files, there might be something else there.
> Do you have a /var/log/pulp/pulp.log?  I didn't see that shown below.
> 
> 
> On Fri, Nov 18, 2011 at 07:59:12PM +0000, Golden, Joel wrote:
> > Spent the past 2.5 days researching on a fix but no luck...  I do not 
> > want to feel defeated at the end of a Friday.  LOL
> > 
> > I am experiencing a similar error to
> > https://www.redhat.com/archives/pulp-list/2011-January/msg00049.html
> > but does not appear to be mongodb related, which is where this thread seems 
> > to stop.
> > 
> > All daemons appear to come up without issue and I've searched high and low 
> > for a resolution.  Please let me know if you need additional logs or config 
> > files.  Any help will be greatly appreciated!
> > 
> > pulp-admin -u admin -p admin user list
> > error:  error: operation failed: <!DOCTYPE HTML PUBLIC "-//IETF//DTD 
> > HTML 2.0//EN"> <html><head> <title>500 Internal Server Error</title> 
> > </head><body> <h1>Internal Server Error</h1> <p>The server encountered 
> > an internal error or misconfiguration and was unable to complete your 
> > request.</p> <p>Please contact the server administrator,  
> > root@localhost and inform them of the time the error occurred, and 
> > anything you might have done that may have caused the error.</p> 
> > <p>More information about this error may be available in the server 
> > error log.</p> <hr>
> > <address>Apache/2.2.3 (Red Hat) Server at host.domain.com Port 
> > 443</address>
> > 
> > netstat:
> > tcp        0      0 0.0.0.0:5672                0.0.0.0:*                   
> > LISTEN      31153/qpidd
> > tcp        0      0 0.0.0.0:27017               0.0.0.0:*                   
> > LISTEN      31143/mongod
> > tcp        0      0 0.0.0.0:28017               0.0.0.0:*                   
> > LISTEN      31143/mongod
> > tcp        0      0 0.0.0.0:80                  0.0.0.0:*                   
> > LISTEN      31192/httpd
> > tcp        0      0 0.0.0.0:443                 0.0.0.0:*                   
> > LISTEN      31192/httpd
> > tcp        0      0 10.1.23.14:43378            10.1.18.28:636              
> > ESTABLISHED 31193/(wsgi:pulp)
> > 
> > /var/log/messages:
> > Nov 18 12:33:00 kstester-den qpidd[31153]: 2011-11-18 12:33:00 notice 
> > Journal "TplStore": Created Nov 18 12:33:00 kstester-den qpidd[31153]: 
> > 2011-11-18 12:33:00 notice Store module initialized; 
> > store-dir=/var/lib/qpidd Nov 18 12:33:00 kstester-den qpidd[31153]: 
> > 2011-11-18 12:33:00 notice SASL disabled: No Authentication Performed 
> > Nov 18 12:33:00 kstester-den qpidd[31153]: 2011-11-18 12:33:00 notice 
> > Listening on TCP port 5672 Nov 18 12:33:00 kstester-den qpidd[31153]: 
> > 2011-11-18 12:33:00 notice Broker running
> > 
> > /var/log/httpd/ssl_error.log:
> > [Fri Nov 18 12:33:35 2011] [debug] ssl_engine_kernel.c(1809): OpenSSL: 
> > Loop: SSLv3 read finished A [Fri Nov 18 12:33:35 2011] [debug] 
> > ssl_engine_kernel.c(1809): OpenSSL: Loop: SSLv3 write change cipher 
> > spec A [Fri Nov 18 12:33:35 2011] [debug] ssl_engine_kernel.c(1809): 
> > OpenSSL: Loop: SSLv3 write finished A [Fri Nov 18 12:33:35 2011]
> > [debug] ssl_engine_kernel.c(1809): OpenSSL: Loop: SSLv3 flush data 
> > [Fri Nov 18 12:33:35 2011] [debug] ssl_scache_shmcb.c(670): inside 
> > shmcb_store_session [Fri Nov 18 12:33:35 2011] [debug] 
> > ssl_scache_shmcb.c(676): session_id[0]=227, masked index=3 [Fri Nov 18 
> > 12:33:35 2011] [debug] ssl_scache_shmcb.c(1059): entering 
> > shmcb_insert_encoded_session, *queue->pos_count = 0 [Fri Nov 18 
> > 12:33:35 2011] [debug] ssl_scache_shmcb.c(983): entering 
> > shmcb_expire_division [Fri Nov 18 12:33:35 2011] [debug] 
> > ssl_scache_shmcb.c(1115): we have 13853 bytes and 133 indexes free - 
> > enough [Fri Nov 18 12:33:35 2011] [debug] ssl_scache_shmcb.c(1144): 
> > storing in index 0, at offset 0 [Fri Nov 18 12:33:35 2011] [debug] 
> > ssl_scache_shmcb.c(1159): session_id[0]=227, idx->s_id2=254 [Fri Nov 
> > 18 12:33:35 2011] [debug] ssl_scache_shmcb.c(1170): leaving now with 
> > 123 bytes in the cache and 1 indexes [Fri Nov 18 12:33:35 2011] 
> > [debug] ssl_scache_shmcb.c(1174): leaving shmcb_insert_encoded_session 
> > [Fri Nov 18 12:33:35 2011] [debug] ssl_scache_shmcb.c(704): leaving 
> > shmcb_store successfully [Fri Nov 18 12:33:35 2011] [debug] 
> > ssl_scache_shmcb.c(418): shmcb_store successful [Fri Nov 18 12:33:35 
> > 2011] [debug] ssl_engine_kernel.c(1667): Inter-Process Session Cache: 
> > request=SET status=OK 
> > id=E3FE4F919F2FDADFBF497D237089584DD60494E2F9430CFB58D5651005E77C71 
> > timeout=300s (session caching) [Fri Nov 18 12:33:35 2011] [debug] 
> > ssl_engine_kernel.c(1805): OpenSSL: Handshake: done [Fri Nov 18 
> > 12:33:35 2011] [info] Connection: Client IP: 10.47.28.29, Protocol: 
> > TLSv1, Cipher: DHE-RSA-AES256-SHA (256/256 bits) [Fri Nov 18 12:35:35 
> > 2011] [error] [client 10.47.28.29] Premature end of script headers: 
> > webservices.wsgi [Fri Nov 18 12:35:35 2011] [debug] 
> > ssl_engine_kernel.c(1819): OpenSSL: Write: SSL negotiation finished 
> > successfully [Fri Nov 18 12:35:35 2011] [info] [client 10.47.28.29] 
> > Connection closed to child 1 with standard shutdown (server 
> > kstester-den.domain.com:443)
> > 
> > /var/log/httpd/ssl_access_log:
> > 10.47.28.29 - - [18/Nov/2011:11:40:48 -0700] "GET /pulp/api//users/ 
> > HTTP/1.1" 500 627
> > 10.47.28.29 - - [18/Nov/2011:11:50:24 -0700] "GET /pulp/api//users/ 
> > HTTP/1.1" 500 627
> > 10.47.28.29 - - [18/Nov/2011:12:18:07 -0700] "GET /pulp/api//users/ 
> > HTTP/1.1" 500 627
> > 10.47.28.29 - - [18/Nov/2011:12:27:33 -0700] "GET /pulp/api//users/ 
> > HTTP/1.1" 500 627
> > 10.47.28.29 - - [18/Nov/2011:12:33:35 -0700] "GET /pulp/api//users/ 
> > HTTP/1.1" 500 627
> > 
> > /var/log/httpd/ssl_request_log:
> > [18/Nov/2011:11:40:48 -0700] 10.47.28.29 TLSv1 DHE-RSA-AES256-SHA "GET 
> > /pulp/api//users/ HTTP/1.1" 627
> > [18/Nov/2011:11:50:24 -0700] 10.47.28.29 TLSv1 DHE-RSA-AES256-SHA "GET 
> > /pulp/api//users/ HTTP/1.1" 627
> > [18/Nov/2011:12:18:07 -0700] 10.47.28.29 TLSv1 DHE-RSA-AES256-SHA "GET 
> > /pulp/api//users/ HTTP/1.1" 627
> > [18/Nov/2011:12:27:33 -0700] 10.47.28.29 TLSv1 DHE-RSA-AES256-SHA "GET 
> > /pulp/api//users/ HTTP/1.1" 627
> > [18/Nov/2011:12:33:35 -0700] 10.47.28.29 TLSv1 DHE-RSA-AES256-SHA "GET 
> > /pulp/api//users/ HTTP/1.1" 627
> > 
> > /var/log/httpd/error_log:
> > [Fri Nov 18 12:33:01 2011] [info] mod_wsgi (pid=31194): Attach interpreter 
> > ''.
> > [Fri Nov 18 12:33:01 2011] [debug] proxy_util.c(1817): proxy: grabbed 
> > scoreboard slot 0 in child 31202 for worker proxy:reverse [Fri Nov 18 
> > 12:33:01 2011] [debug] proxy_util.c(1836): proxy: worker proxy:reverse 
> > already initialized [Fri Nov 18 12:33:01 2011] [debug] proxy_util.c(1930): 
> > proxy: initialized single connection worker 0 in child 31202 for (*) [Fri 
> > Nov 18 12:33:01 2011] [info] mod_wsgi (pid=31202): Attach interpreter ''.
> > [Fri Nov 18 12:33:01 2011] [debug] proxy_util.c(1817): proxy: grabbed 
> > scoreboard slot 0 in child 31200 for worker proxy:reverse [Fri Nov 18 
> > 12:33:01 2011] [debug] proxy_util.c(1836): proxy: worker proxy:reverse 
> > already initialized [Fri Nov 18 12:33:01 2011] [debug] proxy_util.c(1930): 
> > proxy: initialized single connection worker 0 in child 31200 for (*) [Fri 
> > Nov 18 12:33:01 2011] [info] mod_wsgi (pid=31200): Attach interpreter ''.
> > 
> > /var/log/mongodb/mongodb.log:
> > Fri Nov 18 12:33:00 [initandlisten] Accessing: pulp_database for the 
> > first time Fri Nov 18 12:33:00 [initandlisten] done repairDatabases 
> > Fri Nov 18 12:33:00 [initandlisten] waiting for connections on port 
> > 27017 Fri Nov 18 12:33:00 [websvr] web admin interface listening on 
> > port 28017 Fri Nov 18 12:33:00 [websvr] fd limit hard:1024 soft:1024 
> > max conn: 819 Fri Nov 18 12:33:00 [initandlisten] fd limit hard:1024 
> > soft:1024 max conn: 819 Fri Nov 18 12:34:00 [DataFileSync] flushing 
> > mmap took 0ms  for 1 files Fri Nov 18 12:35:00 [DataFileSync] flushing 
> > mmap took 0ms  for 1 files
> > 
> > /var/log/pulp/db.log:
> > validation on previous data model version started validation complete; 
> > data model at version 25 migration to data model version 26 started 
> > migration to data model version 26 complete migration to data model 
> > version 27 started migration to data model version 27 complete 
> > migration to data model version 28 started migration to data model 
> > version 28 complete **M2Crypto<%s> lacks patch for using Certificate 
> > Revocation Lists** migration to data model version 29 started 
> > migration to data model version 29 complete
> > 
> > /var/log/pulp/client.log:
> > 2011-11-18 12:35:35,293 [ERROR][MainThread] @ command.py:226 - error: 
> > (500, '<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 
> > 2.0//EN">\n<html><head>\n<title>500 Internal Server 
> > Error</title>\n</head><body>\n<h1>Internal Server Error</h1>\n<p>The 
> > server encountered an internal error or\nmisconfiguration and was 
> > unable to complete\nyour request.</p>\n<p>Please contact the server 
> > administrator,\n root@localhost and inform them of the time the error 
> > occurred,\nand anything you might have done that may have\ncaused the 
> > error.</p>\n<p>More information about this error may be available\nin 
> > the server error log.</p>\n<hr>\n<address>Apache/2.2.3 (Red Hat) 
> > Server at kstester-den.twtelecom.com Port 
> > 443</address>\n</body></html>\n', None)
> > 
> > 
> > /etc/pulp.conf:
> > [server]
> > server_name: kstester-den
> > relative_url: /pulp/repos
> > key_url: /pulp/gpg
> > ks_url: /pulp/ks
> > default_login: admin
> > default_password: admin
> > debugging_mode: true
> > 
> > [messaging]
> > url:        tcp://localhost:5672
> > cacert:     /etc/pki/qpid/ca/ca.crt
> > clientcert: /etc/pki/qpid/client/client.pem
> > 
> > [events]
> > send_enabled: false
> > recv_enabled: false
> > 
> > [security]
> > cacert:  /etc/pki/pulp/ca.crt
> > cakey:   /etc/pki/pulp/ca.key
> > user_cert_expiration: 7
> > consumer_cert_expiration: 3650
> > 
> > [auditing]
> > audit_events: true
> > events_file: /var/log/pulp/events.log
> > lifetime:    90
> > backups:     4
> > 
> > [consumer_history]
> > lifetime: 180
> > 
> > [logs]
> > config: /etc/pulp/logging/debug_sync.cfg
> > 
> > [yum]
> > threads: 15
> > remove_old_versions: false
> > num_old_pkgs_keep: 2
> > verify_checksum: true
> > verify_size: true
> > 
> > [repos]
> > content_url: https://cdn.redhat.com/
> > use_entitlement_certs = false
> > default_to_published: true
> > 
> > [database]
> > name: pulp_database
> > seeds: localhost
> > 
> > [cds]
> > sync_timeout = 10:7200
> > 
> > 
> > 
> > Version info:
> > pulp-client-lib-0.0.249-1
> > pulp-admin-0.0.249-1
> > mod_wsgi-3.2-6.pulp
> > pulp-common-0.0.249-1
> > pulp-0.0.249-1
> > mongodb-server-1.6.4-1.el5
> > pymongo-1.9-8.el5
> > mongodb-1.6.4-1.el5
> > qpid-cpp-client-0.7.946106-34.el5
> > qpid-cpp-server-store-0.7.946106-34.el5
> > qpid-cpp-server-0.7.946106-34.el5
> > python-qpid-0.7.946106-15.el5
> > qpid-cpp-server-ssl-0.7.946106-34.el5
> > qpid-cpp-client-ssl-0.7.946106-34.el5
> > amqp-1.0.750054-1.el5.noarch
> > python-ssl-1.15-3.el5.x86_64
> > xz-libs-4.999.9-0.3.beta.20091007git.el5.x86_64
> > python-hashlib-20081119-4.el5.x86_64
> > js-1.70-8.el5.x86_64
> > mod_wsgi-3.2-6.pulp.x86_64
> > python-pycurl-7.15.5.1-8.el5.x86_64
> > gofer-0.59-1.noarch
> > grinder-0.0.129-1.noarch
> > mod_python-3.2.8-3.1
> > python-2.4.3-44.el5
> > httpd-2.2.3-53.el5_7.3
> > python-httplib2-0.4.0-4.el5
> > 
> > Joel Golden
> > 
> > 
> > -------------
> > 
> > 
> > 
> > The content contained in this electronic message is not intended to 
> > constitute formation of a contract binding tw telecom. tw telecom will be 
> > contractually bound only upon execution, by an authorized officer, of a 
> > contract including agreed terms and conditions or by express application of 
> > its tariffs. This message is intended only for the use of the individual or 
> > entity to which it is addressed. If the reader of this message is not the 
> > intended recipient, or the employee or agent responsible for delivering the 
> > message to the intended recipient, you are hereby notified that any 
> > dissemination, distribution or copying of this message is strictly 
> > prohibited. If you have received this communication in error, please notify 
> > us immediately by replying to the sender of this E-Mail or by telephone.
> > 
> > 
> > 
> > _______________________________________________
> > Pulp-list mailing list
> > [email protected]
> > https://www.redhat.com/mailman/listinfo/pulp-list
> --
> -- James Slagle
> --
> 
> 
--
-- James Slagle
--

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