Issue #18418 has been updated by Jay Wallace.

Status changed from Unreviewed to Needs More Information
Assignee changed from Jay Wallace to Celia Cottle

Could you please provide additional information, specifically the OS and the 
version of facter that is running?

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Bug #18418: Oracle T4 series hardware Causes problem with Facter 
https://projects.puppetlabs.com/issues/18418#change-94670

* Author: Celia Cottle
* Status: Needs More Information
* Priority: Normal
* Assignee: Celia Cottle
* Category: 
* Target version: 
* Keywords: 
* Branch: 
* Affected Facter version: 
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The way the physicalprocessor count is called by facter for Oracle T4 series 
hardware results in nil. One side effect is that it causes problems for the 
refresh-mcollective-metadata cron job:
psrinfo: Physical processor view not supported

root@node1# facter -d physicalprocessorcount
psrinfo: Physical processor view not supported
value for physicalprocessorcount is still nil

Even in the Global Zone, the physicalprocessorcount is unavailable. This may be 
related to: https://projects.puppetlabs.com/issues/16526

The customer did a little bit of testing and found different options passed to 
the psrinfo command could get the correct result: 
psrinfo -p and psrinfo -pv fail
However, psrinfo -v does appear to run and lists all of the "virtual cores"


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