On Sep 20, 2008, at 1:05 PM, Larry Ludwig wrote:

>
> I'm looking into the puppet consulting market.  We've built up a bunch
> of puppet recipes and process to streamline our operations.  I'm
> thinking... is there market/need for companies to help with setting up
> and managing puppet within their network?

Just so we're on the record here:

It's true that Reductive Labs survives on services and support around  
Puppet, and we use the money we make to fund the development time we  
spend on Puppet.

However, we'd never want to attempt to claim the entire services  
market around Puppet.  I think there's plenty of room for other  
organizations, and we usually avoid long-term engagements because it  
draws us away from product development too much.

If you're helping the product and the community, then we'll never feel  
slighted if you offer consulting services around Puppet (although we  
might be a bit tiffy if you started offering support).

Where we'd start to get annoyed is if you offered services without  
contributing to the community in the form of code, documentation, or  
community support.  And frankly, I'd find it questionable for someone  
to offer Puppet services without having a strong contributory role in  
the community.

I've always wanted Puppet to be an ecosystem that's larger than me or  
my company, and that requires others to have the ability to make their  
livings on Puppet, too.

-- 
It's a small world, but I wouldn't want to paint it.
     -- Stephen Wright
---------------------------------------------------------------------
Luke Kanies | http://reductivelabs.com | http://madstop.com


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