I finally managed to do *gem install mysql* and it's now installed. 
Although I don't any error(s) on the agent, but, I get:

Could not retrieve facts from inventory service: 403 "Forbidden"
>

error on the browser. I already have this in my auth.conf:

path /facts
> method find
> auth any
> allow *
>

as someone suggested in another forum but I don't see any inventory data at 
all. Any idea how do I go around this issue?

Cheers,
San


On Thursday, June 14, 2012 1:37:31 PM UTC+1, Matthew Burgess wrote:
>
> On Thu, Jun 14, 2012 at 1:10 PM, Sans <r.santanu....@gmail.com> wrote: 
> > thanks Matt! 
> > I got ruby-mysql-2.8.2-1.el6.x86_64 installed - so. it's not the same 
> thing? 
> > Do I have to install that manually to make it work? Cheers!! 
>
> Yeah, they're different things, I think. 
>
> Try doing a 'gem install mysql' assuming you're on an internet connected 
> host.  If not, get hold of the rubygem from 
> http://rubygems.org/gems/mysql and install it via 'gem install --local 
> mysql' - you'll need the mysql-devel package installed.  Or you could 
> try to find a ready made rubygem-mysql RPM somewhere, but it doesn't 
> look like EPEL has it yet. 
>
> Regards, 
>
> Matt. 
>

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