If you are running python 64 bit on a 64 bit machine and they have a 32
bit machine you might get this sort of issue. Just a thought.

Gadget/Steve

On 05/07/2016 19:56, Andrew Rowland wrote:
> I need some help even trying to figure out where to start
> troubleshooting a problem.  The main function for my application is:
> 
> |
> defmain():
>     """
>     This is the main function for the RTK application.
>     """
> 
>     print"Launching the RTK application."
>     RTK()
> 
>     gtk.main()
> 
>     return0
> |
> 
> I create a Windows exe using pyinstaller and then a Windows installer
> using NSIS.  The installer and exe run fine on my Windows 7 and Windows
> 10 machines.
> 
> My business associate is using Windows 10.  The installer runs without a
> problem and all the files are installed appropriately.  The problem is,
> when he
> attempts to execute the application, not even the print statement is
> executed.  The are no error messages, the last line is LOADER: Running
> RTK.py and then nothing.  I purchased my Windows OS's in the United
> States and he is in Europe.  I don't know if that would make a
> difference, but it's all I know to be different.
> 
> Anyway, I have no idea how to troubleshoot this problem.
> 
> TIA
> 
> Andrew Rowland
> 
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-- 
Steve (Gadget) Barnes
Any opinions in this message are my personal opinions and do not reflect
those of my employer.

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